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The Best HR Leaders are Data Driven, People Oriented

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One of the phrases I’ve found myself repeating more and more often of late is this: data driven, people oriented. . When I’m speaking to audiences, I share the story about how I *accidentally* insulted my wife during childbirth to illustrate this concept. Yes, really.

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How AI Can Influence Diversity and Inclusion (for Better or Worse)

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Recently, news broke that an AI-powered facial recognition technology used by law enforcement was actually biased against, well, pretty much everyone other than white men. This news hit the public like a slap in the face, but it’s something I’ve been seeing behind the scenes for some time now.

The One Thing You Must Know to Be Successful in an #HR Career

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Last week at LinkedIn Talent Connect in Dallas, I had the opportunity to sit down and talk with one of the other speakers about his session. Peter Sursi is a talent acquisition/HR pro working in the FBI to modernize some of their approaches to finding and keeping talent.

50 Conversations in 50 Days: 10 Things I Know about Today’s HR Professionals

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Really. I have spent the last 50 or so days speaking with dozens of HR pros (more than 50 now, but the number worked for the title so I ran with it!) and the takeaways I’ve had are pretty incredible.

New Report Helps Attract, Retain and Reward Top Talent

The 2019 Best-in-Class Benchmarking Analysis explores what top employers are doing differently to stand out in healthcare cost control and HR management. Use these insights to build a better workplace and confidently position your organization for success.

WOH 64: How to Engage Remote Teams and Virtual Workers

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Today, almost every company has workers that are either remote, telecommuting, or virtual. There is incredible value in this for businesses and for workers, but the challenge comes in engaging these people that you rarely (if ever) see face to face. .

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6 Surefire Strategies to Recognize Remote Employees

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Remote employees are becoming more and more common in the modern workplace. In fact, according to the Bureau of Labor Statistics, nearly a quarter of US employees do some or all of their work from home.

13+ HR Case Studies: Recruiting, Learning, Analytics, and More

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Reposting a piece from the blog over at Lighthouse Research because I know not all of you subscribe over there! As someone who has worked in the HR profession, I know well the full value of stories, examples, and case studies.

5 Things You’ll Never Hear an HR Department of One Say…

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For those of you not in the know, an HR department of one is just what it sounds like: an HR department where one person covers all the bases from an HR, talent, and recruiting perspective. I have a special place in my heart for the HR department of one, because that’s where I came from.

How to Invest in ALL Employees, Not Just #Millennials

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While there may be some minor generational differences in workplace preferences, the truth is ALL your people want to learn, grow, use their strengths and be recognized and appreciated for their efforts.

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Why (and How) to Switch to a New HR & Payroll Platform

Not all HR & payroll is the same, but it can look pretty similar. If your current platform isn’t meeting your needs, let us walk you through how to differentiate between providers and give you some tips on how to select a platform that works best for your business.

Office Workplace Health Risks: Computers, Screens, Sitting, and More

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In the digital world we live in, we spend a TON of time work on computers and mobile devices. Screens aren’t just part of our work life–they are how we interact with most people during the course of the workday.

62: How to Repond to Negative Glassdoor Reviews with Chad Roudebush

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It’s a candidate’s market out there. Ghosting, highly competitive hiring practices… It’s all over, and it seems like no company is shielded from the brunt of this disruption. .

WOH 70: Hint: There’s No Perfect HR Tech System for Everyone

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Did you realize that there’s no perfect system for every HR technology buyer? Also, did you know that applying HR technology to a broken process is a surefire way to make the wrong steps even more efficiently? These are some of the key insights gathered during a conversation with Wade Larson, Director of HR for Wagstaff, a manufacturing firm specializing in aluminum casting.

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WOH 67: Filling Critical Skills Gaps for Today’s College Graduates

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Thousands of students are graduating every day with a lack of understanding of the basics of how to interact professionally at work. Everything from etiquette to basic resume preparation is missing from the educational curriculum, so how can we solve this problem? In this episode Ben speaks with John Nykolaiszyn, the Director of the Office of Business Career Management for Florida International University.

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Wage Growth: The Last Employer Holdout to Attract Candidates

You get a job perk! And You get a job perk! Everyone gets job perks! While these perks may have helped get that stellar candidate’s foot in the door, this dynamic of severely low unemployment combined with a historically high job open rate continues with no immediate end in sight. Employers will do well to zero in on one lever many have been avoiding pulling: the almighty salary increase.

An Open Letter to HR on Policies, Regulating, and Training (10 years later)

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Ten years ago I started this blog. One of my earliest posts was about the critical importance of treating people like adults and training for the attitudes and behaviors we want, not just those we don’t want. Is it still true today? You decide. .

WOH 68: How to Approach HR Like a CFO

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We hear all the time that HR needs to be more financially minded. It’s too soft. The problem is when Ben asks audiences how many get into HR because they like ROI, numbers, and data, two hands go up. The rest got into it because of the people.

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Alabama’s New Equal Pay Act: What You Need to Know

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Last week I posted this to my personal Facebook page, but I think it will be relevant to many of the people here as well because other states are adding these on a regular basis (California, Delaware, Atlanta GA, Hawaii, Illinois, and more!)

Do I Have to Buy a Standing Desk for My Employee?

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Spoiler alert: people have a love/hate relationship with standing desks. Some people swear by them, others can’t stand the thought of standing all day long on top of their otherwise demanding job. With a standing desk you can practice these kinds of awkward standing poses all day long! :-).

5 Culture Trends for 2019

As we approach 2019, major shifts in the work environment will continue to affect the ways companies do business. Companies that are looking to attract, engage, and retain top talent should leverage these trends to create workplaces where employees thrive.

We’re Only Human 56: How Delta Airlines Designs its Candidate Experience

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One of the negative consequences of today’s talent acquisition processes is that we have so many more candidates that don’t get picked for open jobs.

How Can We Fix the Exit Interview Process? [Reader Question]

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When I left my last job, I had an exit interview where my employer asked me all kinds of questions about my satisfaction and why I was leaving, but I didn’t answer honestly because I was already leaving. Do they actually use that information or was the exit interview a waste of time? The Value of Exit Interviews.

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What Are the 2019 Trends in HR?

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In terms of writing and reading content, I have always been anti-trends. Every year people recycle the same information over and over, and it never really reflects reality.

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WOH 69: Pricing Skills Versus Jobs with Labor Market Intelligence

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Today’s workplace is more flexible and fluid than ever before. In some cases, jobs are too broad, vague, and slow-moving to account for the speed of business. That’s why skills have become more important than ever before not just as a measurement of capability but as a source of data for hiring and compensation.

Compliance Continuity: Monthly Guidance to Sustain Your Organization's Wellbeing

Natural disasters can result in evacuations, work stoppages, and other disruptions for your employees. With advanced planning, employee benefits can help sustain the overall wellbeing of your workforce before, during, and after a natural disaster.

WOH 66: Trends Driving 4x Growth in HR Analytics Teams

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Employers have increased their focus on measurement in recent years with a 4x growth in the number of companies with an HR analytics team. Why this relatively sudden change, and what can it tell us? In this episode, Ben interviews Matt Jackson, VP Client Solutions at Thomsons Online Benefits about new research the company has done on analytics and data usage within HR.

Using Employee Feedback to Guide Decision Making

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Almost every conversation our team has with business leaders touches on today’s pace of change. That pace often prompts employers to make quick decisions, but the problem is those are not always made with the right data on hand.

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Should Employees be Paid for Commuting Time?

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An interesting piece of research on publicly available WiFi access in England led to a question that made me pause. Should employees be paid for commuting time?

3 Candidate Experience Trends You Should Know

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Candidate experience is a booming business. Anyone with the ability to create a more positive experience for a company’s job applicants is in a great position right now, and that won’t change any time soon.

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The CFO Playbook: 10 Metrics to Transform Your HR Team

CFOs are losing faith in HR’s ability to solve problems with data. Discover the metrics your HR team needs to measure to become more data-driven.

Talent Mobility: How to Get Line Managers On Board

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In the last few years, it seems like I’ve become the expert on internal talent mobility (the process of moving people inside the organization via promotions, transfers, etc.).

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We’re Only Human 55:The HR Leader’s First Year on the Job

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Leading an HR team is a complex series of tasks. Not only are you driving value for the business and caring for the employees, but you’re also running a team of HR pros dedicated to improving the organization as well. Stepping into any new position can be a challenge, and taking on a role as an HR executive at a new firm is no picnic. However, having the right mindset can take you a long way. .

We’re Only Human 59: Stomping out Stereotypes with AARP’s Heather Tinsley-Fix

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When we think AARP we think retirement, but with more workers staying in the workforce even longer than ever before, the organization is increasingly focusing on careers and employment conversations to guide its members. The tip of the spear in those educational efforts is Heather Tinsley-Fix, Ben’s guest on the show today. .

How to Hire Your First HR Staff Member (and who NOT to hire)

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Last week I had a great conversation with a $10M startup company about how to make their first HR hire, and I thought those ideas would be worth sharing here. Many of you are already HR leaders at your own firms, but you probably haven’t given much thought to this idea of starting up an HR function from scratch, and it’s a good discussion to have. Plus, I’d love to hear from you! What skills are most important? What would you look for if you were hiring your first HR person?

When Recruiter Priorities Compete: Fill Speed, Growing Req Loads, and Diversity

It’s a question as old as the recruiting profession itself: How many reqs should one recruiter handle at a time? Even in our data-driven age of hard metrics and objective assessments, the answer is: It depends. Download this White Paper to discover the key factors that go into finding your answer to the req load question.

Yes, I Really Wanted to be in HR as a Child (and Why Now is THE Time for HR)

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I sometimes forget that some of you have been reading the blog for a long time (maybe the entire 10+ years it’s been going!) while others have just found it. It’s easy to run across something I’ve written recently and think that I have it all together and always have, but that’s certainly not the case. I started this blog when I was getting my first HR job because I wanted to share with others what I was learning and how to improve ourselves as HR pros.

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