Expert insights. Personalized for you.
One of my favorite things to do is answer reader questions here on the blog. If you have a question you’d like answered (I answer as many as possible!) just shoot a note to ben@upstarthr.com. . Hi Ben, I’m a Business Administration major. I’m in my last year and I’ve chosen 5 Human Resource courses as my electives to assist me with gaining a basic knowledge of the career I want to pursue. I have some experience with the recruitment process. MORE
Every so often HRCI, the Human Resources Certification Institute, changes the requirements for its exams. For instance, in 2018 the exam body of knowledge changed the most it had since I got my PHR back in 2009. MORE
One of the phrases I’ve found myself repeating more and more often of late is this: data driven, people oriented. . When I’m speaking to audiences, I share the story about how I *accidentally* insulted my wife during childbirth to illustrate this concept. Yes, really. It makes a great point that we can’t just be data driven or we lose sight of the people behind every metric and number. MORE
Over the last few weeks the environment has changed dramatically when it comes to work and life. As an HR leader, I can remember other times of crisis in the past, such as when our employees had their homes destroyed by tornadoes. We have to deal with the logistics of this from a work perspective, because HR is often the hub of policies around working remotely or being flexible for those that have personal needs that limit their availability for work during emergencies. MORE
“What really excites someone to join a company? Why do they stay at the company? Every person you talk to has a different story.” ” Amit Pamar, HR executive at Unisys. This conversation happened at IAMPHENOM, one of the last live events prior to the COVID-19 shutdown. . In today’s episode, Ben interviews Amit Parmar, an HR executive at Unisys, a technology firm with 20,000+ employees. Ben and Amit talk about talent, AI, analytics, digital transformation, and more. MORE
A few weeks ago a friend recommended a book called Under Our Skin: Getting Real About Race and Getting Free From the Fears and Frustrations that Divide Us. It is an excellent book for anyone to read to better understand the different perspectives that are wrapped up in the racial discussion, but I would say it’s doubly so for HR and business leaders that need to be working continuously to create more equitable work environments. MORE
“One of the things that I find most fascinating about using neuroscience in the [change management] work that I do is that there’s a lot of really common misconceptions about neuroscience.” ” Travis Hahler, Google. We’re Only Human – Episode 94. What is neuroscience and why should we be thinking about it as HR and business leaders? Neuroscience is the study of how the brain works, how we make decisions, and what drives our behaviors. . MORE
Two weeks ago we ran a live, virtual event that has already been seen by tens of thousands of HR professionals, talent leaders, students, and more. One of the sessions gave us technical issues, so we are running what we are lovingly calling an “extra credit” session and I would love to have you attend! If you didn’t attend HR Summer School, you missed an epic experience. MORE
Last week I had a chance to bring together an amazing panel to talk about how to support parents in a challenging work environment. This conversation featured: Donielle Buie, HR leader in charge of employee wellbeing at the Broad Institute. Shana Sweeney, CHRO of SugarCRM. Jonathan Corke, marketing leader at Bright Horizons. In the video below, you can hear each of these leaders talking about how they are tackling the challenge of supporting parents, regardless of whether work is remote or not. MORE
In the middle of the strange state we are in right now, one thing is certain: HR conferences are out. Of the 10 speaking events at spring conferences, internal training events, and workshops I was scheduled to attend, four of them were canceled, four of them “postponed,” and the other two were moved to virtual. Our family is definitely feeling this challenging time along with the rest of you. MORE
“At the beginning of my career, HR was looked at as a necessary evil. Now it’s completely flipped to where HR is the driving force for how companies grow and expand.” ” Eric Storm, Starmind. We’re Only Human – Episode 92. Skills are the currency of business. Research shows that in the 1980s, 85%+ of organizational value was in tangible assets (property, facilities, equipment, etc.) MORE
“We as an industry are driving toward the cliff and the HCM [technology] vendors are competing over who offers better tire pressure.” ” Dror Gurevich, Velocity Network Foundation. We’re Only Human Podcast Episode 91. How are organizations gathering skill data inside the business? Our research shows that the most common method is also one of the most biased: manager observations. MORE
“We need help communicating the benefits we pour our hearts and souls into and making them successful for our employees.” ” Jesse Albro, Flimp Communications. We’re Only Human Episode 90. Heads up: open enrollment will happen this year. While this seems like the strangest year in, well, forever, it also has some predictable elements to it. That said, how do you plan for a virtual approach to open enrollment? MORE
Are you a senior HR pro thinking about getting a certification, and you’re selecting between the SHRM-SCP and the SPHR? Have you wondered if the SHRM senior professional certification or the HRCI senior professional in human resources certification is right for you? Or maybe you’re one of those thinking about getting both of these credentials? Then this post is for you! MORE
[Update 3/23 at 9:29am CST] We have already given away our first $1,000 but are doubling down and offering a total of $2,000 in courses at this time. We are hoping to bring something positive out of such a negative and worrisome time for our workforce. Over the last week I have had over a dozen calls with HR practitioners to check in and connect as humanly as possible while we are all quarantined in our respective areas of the world. MORE
“I think you can’t make the mistake of designing an optimal, or academically perfect HR operating model in a vacuum. It really must be aligned with your fundamental business strategy and the overall operating model.” ” Lauren Duprey, Takeda Pharmaceuticals. . This is the first in a fascinating new series of episodes where we interview talent and HR leaders from a select set of IBM Talent and Transformation clients about their innovative practices and approaches. . . MORE
“We need to own what we do. We’ve been apologizing and apologetic for being in HR instead of owning what we do. Every other profession says, I’m a salesperson, I’m a finance person. I’m a marketer. We go, I’m sorry. I’m in HR.” ” Steve Browne. MORE
Did you know that research shows diversity training doesn’t create better environments for people of color in the workplace? ( MORE
“This year has really redefined what compassion means to me. The need to have compassion for others, whether it’s wearing a mask for those at high risk when I’m going into a store or what role I can personally play in social injustice, it really is all just coming back to compassion.” ” Lesley Lyons, PeopleStrategy. We’re Only Human – Episode 88. MORE
“What we’re telling customers is that we can help make work more human. First is really putting empathy at the forefront of the employee experience. It’s up to HR to work with leadership and create this human experience.” ” Munjal Munshi, Oracle. . We’re Only Human – Episode 93. Organizational agility is a critical part of adapting to and overcoming change. What does this mean in the context of the work HR does? . Everything. . MORE
“For me it’s always been about focusing on how we can use technology to transform the way we develop, grow, and care for our employees.” ” Christopher Lind, learning technology leader at GE Healthcare and founder of Learning Sharks. We’re Only Human episode 89. In today’s discussion, host Ben Eubanks digs in with Christopher Lind on how to use technology as a piece of the bigger picture of supporting the workforce from a learning perspective. MORE
I get a lot of questions from readers about HR careers, job searching, HR certification, and more. If you have a question you’d like to see answered here, please send it over ! See other questions I’ve answered here. MORE
“And to me, just hands down learning is the future of work. Let’s just put a period on that. That’s how I feel about this. We’ve entered this era of where there’s continuous, rapid change. It just keeps coming for us. Every day we’re faced with a new change. And the only way that we can sort of ride those changes or rise to them is through continuous learning.” ” Shelley Osborne. We’re Only Human – Episode 95. MORE
Today, almost every company has workers that are either remote, telecommuting, or virtual. There is incredible value in this for businesses and for workers, but the challenge comes in engaging these people that you rarely (if ever) see face to face. . In today’s conversation, Ben interviews Beth Hearn, an HR leader with PeopleStrategy who has a variety of experience working at technology firms with remote staff. MORE
A new study shows childcare shortages in the U.S. are costing employers $12.7 billion a year due to lost productivity. As the dad of four kids ages 10 and under, I can understand where the numbers are coming from. Over the last few months, we’ve seen tremendous growth in the number of conversations about childcare and how it relates to the workplace. COVID-19 shutdowns have put parents in the stressful situation of struggling to balance work while having children at home. MORE
“We are wasting talent. We can’t afford as a nation, as a society, to waste talent.” ” . Brenda Weitzberg, Founder and Executive Director of Aspiritech. When we talk about diversity in the workplace, we often overlook the concept of neurodiversity, which encompasses the broad range of intellectual capabilities that individuals have. MORE
Today I had a great call with Molly Shelton. She’s an HR pro that is passionately trying to help those that are looking for HR work, and we are going to put together a resource that you can leverage to help yourself stand out in the hiring process AND show off your passion for HR. Here’s what you need to do: If you are employed , you likely know someone who is out of work in the HR space. PLEASE share this post with them so they can participate if they want. MORE
Note: today’s post is geared towards volunteer leaders at SHRM chapters, ATD groups, HR state councils, event planners, and other membership organizations and associations serving fthe HR/talent professional. If that’s not you, then feel free to: Share with your own local chapter and/or. MORE
“Come on. You can do it. I know you can. I believe in you.”. I’m watching my baby make the transition to “toddler,” and it’s a bittersweet moment. No longer will she stay where she’s put. She’s going to start exploring the world, and that exploration will only speed up as time goes on. This moment, this incredibly precious moment, is forever burned into my memory. We learn very early in life that when we fall, we try again. When we struggle, we try again. When we fail, we try again. MORE
Agile talent acquisition? What’s that? . Many of the talent leaders we encounter have heard of agile as it pertains to the software development industry, but what lessons does this methodology have for today’s talent leaders? . Agile, at its core, is about prioritizing (ruthlessly) on the things that need to get done. In agile talent acquisition, managers hold more power to set priorities. MORE
UpstartHR
JULY 23, 2020
I get a lot of questions from readers about HR careers, job searching, HR certification, and more. If you have a question you’d like to see answered here, please send it over ! See other questions I’ve answered here.
UpstartHR
OCTOBER 6, 2020
Every so often HRCI, the Human Resources Certification Institute, changes the requirements for its exams. For instance, in 2018 the exam body of knowledge changed the most it had since I got my PHR back in 2009.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
UpstartHR
AUGUST 5, 2020
Did you know that research shows diversity training doesn’t create better environments for people of color in the workplace? (
UpstartHR
SEPTEMBER 21, 2020
Note: today’s post is geared towards volunteer leaders at SHRM chapters, ATD groups, HR state councils, event planners, and other membership organizations and associations serving fthe HR/talent professional. If that’s not you, then feel free to: Share with your own local chapter and/or.
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UpstartHR
SEPTEMBER 8, 2020
Last week I had a chance to bring together an amazing panel to talk about how to support parents in a challenging work environment. This conversation featured: Donielle Buie, HR leader in charge of employee wellbeing at the Broad Institute. Shana Sweeney, CHRO of SugarCRM. Jonathan Corke, marketing leader at Bright Horizons. In the video below, you can hear each of these leaders talking about how they are tackling the challenge of supporting parents, regardless of whether work is remote or not.
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UpstartHR
AUGUST 5, 2020
As I posted a few weeks ago, we have been working on some resources to help those of you in the community that are looking for work right now.
UpstartHR
MARCH 16, 2020
Over the last few weeks the environment has changed dramatically when it comes to work and life. As an HR leader, I can remember other times of crisis in the past, such as when our employees had their homes destroyed by tornadoes. We have to deal with the logistics of this from a work perspective, because HR is often the hub of policies around working remotely or being flexible for those that have personal needs that limit their availability for work during emergencies.
UpstartHR
AUGUST 28, 2020
“We need help communicating the benefits we pour our hearts and souls into and making them successful for our employees.” ” Jesse Albro, Flimp Communications. We’re Only Human Episode 90. Heads up: open enrollment will happen this year. While this seems like the strangest year in, well, forever, it also has some predictable elements to it. That said, how do you plan for a virtual approach to open enrollment?
UpstartHR
SEPTEMBER 23, 2020
“One of the things that I find most fascinating about using neuroscience in the [change management] work that I do is that there’s a lot of really common misconceptions about neuroscience.” ” Travis Hahler, Google. We’re Only Human – Episode 94. What is neuroscience and why should we be thinking about it as HR and business leaders? Neuroscience is the study of how the brain works, how we make decisions, and what drives our behaviors. .
Speaker: Stacey Harris, Chief Research Officer & Managing Partner at Sapient Insights Group
As we look to tomorrow, it is time to ask ourselves what lessons have we learned and how do we create flexible organizations that can survive what the future holds. Stacey Harris, Chief Research Officer for Sapient Insights Group, will share insights, data, and tools that are helping organizations adapt and even thrive in this difficult environment. She’ll discuss the emerging trends in the Learning technology market, and how these exciting new approaches to creating micro, adaptive, and personalized content is changing the face of workforce development while creating strong connections to business outcomes.
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UpstartHR
JULY 8, 2020
“We need to own what we do. We’ve been apologizing and apologetic for being in HR instead of owning what we do. Every other profession says, I’m a salesperson, I’m a finance person. I’m a marketer. We go, I’m sorry. I’m in HR.” ” Steve Browne.
UpstartHR
SEPTEMBER 17, 2020
“What we’re telling customers is that we can help make work more human. First is really putting empathy at the forefront of the employee experience. It’s up to HR to work with leadership and create this human experience.” ” Munjal Munshi, Oracle. . We’re Only Human – Episode 93. Organizational agility is a critical part of adapting to and overcoming change. What does this mean in the context of the work HR does? . Everything. .
UpstartHR
SEPTEMBER 30, 2020
“And to me, just hands down learning is the future of work. Let’s just put a period on that. That’s how I feel about this. We’ve entered this era of where there’s continuous, rapid change. It just keeps coming for us. Every day we’re faced with a new change. And the only way that we can sort of ride those changes or rise to them is through continuous learning.” ” Shelley Osborne. We’re Only Human – Episode 95.
UpstartHR
FEBRUARY 18, 2020
One of my favorite things to do is answer reader questions here on the blog. If you have a question you’d like answered (I answer as many as possible!) just shoot a note to ben@upstarthr.com. . Hi Ben, I’m a Business Administration major. I’m in my last year and I’ve chosen 5 Human Resource courses as my electives to assist me with gaining a basic knowledge of the career I want to pursue. I have some experience with the recruitment process.
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UpstartHR
MARCH 12, 2020
Agile talent acquisition? What’s that? . Many of the talent leaders we encounter have heard of agile as it pertains to the software development industry, but what lessons does this methodology have for today’s talent leaders? . Agile, at its core, is about prioritizing (ruthlessly) on the things that need to get done. In agile talent acquisition, managers hold more power to set priorities.
UpstartHR
JULY 16, 2020
Today I had a great call with Molly Shelton. She’s an HR pro that is passionately trying to help those that are looking for HR work, and we are going to put together a resource that you can leverage to help yourself stand out in the hiring process AND show off your passion for HR. Here’s what you need to do: If you are employed , you likely know someone who is out of work in the HR space. PLEASE share this post with them so they can participate if they want.
UpstartHR
SEPTEMBER 10, 2020
“At the beginning of my career, HR was looked at as a necessary evil. Now it’s completely flipped to where HR is the driving force for how companies grow and expand.” ” Eric Storm, Starmind. We’re Only Human – Episode 92. Skills are the currency of business. Research shows that in the 1980s, 85%+ of organizational value was in tangible assets (property, facilities, equipment, etc.)
UpstartHR
FEBRUARY 10, 2020
Are you a senior HR pro thinking about getting a certification, and you’re selecting between the SHRM-SCP and the SPHR? Have you wondered if the SHRM senior professional certification or the HRCI senior professional in human resources certification is right for you? Or maybe you’re one of those thinking about getting both of these credentials? Then this post is for you!
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UpstartHR
APRIL 27, 2020
In the middle of the strange state we are in right now, one thing is certain: HR conferences are out. Of the 10 speaking events at spring conferences, internal training events, and workshops I was scheduled to attend, four of them were canceled, four of them “postponed,” and the other two were moved to virtual. Our family is definitely feeling this challenging time along with the rest of you.
UpstartHR
MARCH 23, 2020
[Update 3/23 at 9:29am CST] We have already given away our first $1,000 but are doubling down and offering a total of $2,000 in courses at this time. We are hoping to bring something positive out of such a negative and worrisome time for our workforce. Over the last week I have had over a dozen calls with HR practitioners to check in and connect as humanly as possible while we are all quarantined in our respective areas of the world.
UpstartHR
AUGUST 6, 2020
“This year has really redefined what compassion means to me. The need to have compassion for others, whether it’s wearing a mask for those at high risk when I’m going into a store or what role I can personally play in social injustice, it really is all just coming back to compassion.” ” Lesley Lyons, PeopleStrategy. We’re Only Human – Episode 88.
UpstartHR
AUGUST 25, 2020
A new study shows childcare shortages in the U.S. are costing employers $12.7 billion a year due to lost productivity. As the dad of four kids ages 10 and under, I can understand where the numbers are coming from. Over the last few months, we’ve seen tremendous growth in the number of conversations about childcare and how it relates to the workplace. COVID-19 shutdowns have put parents in the stressful situation of struggling to balance work while having children at home.
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UpstartHR
NOVEMBER 11, 2019
One of the phrases I’ve found myself repeating more and more often of late is this: data driven, people oriented. . When I’m speaking to audiences, I share the story about how I *accidentally* insulted my wife during childbirth to illustrate this concept. Yes, really. It makes a great point that we can’t just be data driven or we lose sight of the people behind every metric and number.
UpstartHR
AUGUST 18, 2020
“For me it’s always been about focusing on how we can use technology to transform the way we develop, grow, and care for our employees.” ” Christopher Lind, learning technology leader at GE Healthcare and founder of Learning Sharks. We’re Only Human episode 89. In today’s discussion, host Ben Eubanks digs in with Christopher Lind on how to use technology as a piece of the bigger picture of supporting the workforce from a learning perspective.
UpstartHR
JULY 15, 2020
“What really excites someone to join a company? Why do they stay at the company? Every person you talk to has a different story.” ” Amit Pamar, HR executive at Unisys. This conversation happened at IAMPHENOM, one of the last live events prior to the COVID-19 shutdown. . In today’s episode, Ben interviews Amit Parmar, an HR executive at Unisys, a technology firm with 20,000+ employees. Ben and Amit talk about talent, AI, analytics, digital transformation, and more.
UpstartHR
SEPTEMBER 3, 2020
“We as an industry are driving toward the cliff and the HCM [technology] vendors are competing over who offers better tire pressure.” ” Dror Gurevich, Velocity Network Foundation. We’re Only Human Podcast Episode 91. How are organizations gathering skill data inside the business? Our research shows that the most common method is also one of the most biased: manager observations.
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UpstartHR
JUNE 18, 2020
Two weeks ago we ran a live, virtual event that has already been seen by tens of thousands of HR professionals, talent leaders, students, and more. One of the sessions gave us technical issues, so we are running what we are lovingly calling an “extra credit” session and I would love to have you attend! If you didn’t attend HR Summer School, you missed an epic experience.
UpstartHR
SEPTEMBER 24, 2019
Today, almost every company has workers that are either remote, telecommuting, or virtual. There is incredible value in this for businesses and for workers, but the challenge comes in engaging these people that you rarely (if ever) see face to face. . In today’s conversation, Ben interviews Beth Hearn, an HR leader with PeopleStrategy who has a variety of experience working at technology firms with remote staff.
UpstartHR
JUNE 10, 2020
“We are wasting talent. We can’t afford as a nation, as a society, to waste talent.” ” . Brenda Weitzberg, Founder and Executive Director of Aspiritech. When we talk about diversity in the workplace, we often overlook the concept of neurodiversity, which encompasses the broad range of intellectual capabilities that individuals have.
UpstartHR
MARCH 27, 2020
“Come on. You can do it. I know you can. I believe in you.”. I’m watching my baby make the transition to “toddler,” and it’s a bittersweet moment. No longer will she stay where she’s put. She’s going to start exploring the world, and that exploration will only speed up as time goes on. This moment, this incredibly precious moment, is forever burned into my memory. We learn very early in life that when we fall, we try again. When we struggle, we try again. When we fail, we try again.
Speaker: David Secunda, CEO, WorkBright
Companies are looking to adjust their new hire onboarding to accommodate unique ‘social distancing’ challenges like securely collecting personally identifiable information and understanding new compliance regulations like Form I-9 verification. Join Workbright on Thursday, August 27th, to get a first-hand look at how a 100% remote onboarding process works using their system. They'll cover a few of the new COVID-19 related legislation changes and how they can be easily facilitated with their platform.
UpstartHR
MARCH 9, 2020
A few weeks ago a friend recommended a book called Under Our Skin: Getting Real About Race and Getting Free From the Fears and Frustrations that Divide Us. It is an excellent book for anyone to read to better understand the different perspectives that are wrapped up in the racial discussion, but I would say it’s doubly so for HR and business leaders that need to be working continuously to create more equitable work environments.
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