Tue.Apr 30, 2019

article thumbnail

7 Modules Your Compliance Training Resources Must Include

Kitaboo - Employee Training

Compliance training is usually a part of every employee’s initial training process. Compliance training resources and modules generally consist of a long list of code of conduct which includes topics such as anti-harassment, bribery, FCPA (Foreign Corrupt Practice Act), protection of company data, client interactions, usage of company property and data security, etc.

FCPA 105
article thumbnail

Workplace drama: What’s it costing your company?

Insperity

Workplace drama could be costing your business thousands of dollars each year. For larger companies, losses can reach millions of dollars. Everyone has encountered workplace drama. You just may not have known what to call it. The office gossip. The resister to change. The persistent arguer. The projector of made-up stories. Drama creates “mentally wasteful thought processes or unproductive behavior,” wrote drama researcher Cy Wakeman in “No Ego: How Leaders Can Cut the Cost of Workplace Drama, E

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Everything HR Needs to Know About Experience Management (XM)

HR Bartender

We talk about experiences a lot. Some of the experiences that immediately come to mind are the candidate experience, employee experience , and the customer experience. But I must admit when I think about these experiences, I lean toward the feeling that the person might have, versus data. While an individual’s feelings about an experience are important, as business people, we also need to be focused on the data that the experience can generate for our organizations.

article thumbnail

How to Quickly Improve Any Performance Appraisal System

DecisionWise

Performance Reviews Need Help. In a recent survey conducted by Adobe, 88% of the survey participants indicated they were part of a performance appraisal process. This same study found that managers in these programs spent, on average, 17 hours per employee preparing for their performance reviews. Yet, these findings were overshadowed by the discovery that 59% indicated that performance reviews “do not have an impact on how they do their jobs;” instead, they called them a “needless HR requirement

article thumbnail

The Rules Do Apply: Navigating HR Compliance

Speaker: Ann Meyers Piccirillo

HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.

article thumbnail

How to Find Candidates with the Communication Skills of the Future

Spark Hire

Communication skills are always in-demand, but since the ways we communicate change, recruiters aren’t always looking for the same old skills from candidates. Wouldn’t it be great if you knew what the next hot skill is going to be? To get you ahead of the game, we asked recruiting experts about the most important communication trends impacting the workplace in the near future.

More Trending

article thumbnail

Should We Really Trust IBM as an Expert in the World of HR?

The HR Capitalist

It's a fair question. Does IBM deserve to be an expert in the world of HR? When you think of IBM today, you probably think of Watson, the supercomputer that resides at the intersection of processing power and artificial intelligence. One of the latest science/research pushes IBM is promoting is that they're the experts in predicting turnover. . IBM HR has a patent for its “predictive attrition program” which was developed with Watson to predict employee flight risk and prescribe actions for mana

article thumbnail

Top 3 Emergency Notification Tips for Business Continuity Awareness Week 2019

OnSolve

Business Continuity Awareness Week 2019 is May 13 ? 17. This global event is a time to consider business continuity and the value an effective continuity management program can have for your organization. An emergency notification system is a crucial tool in any business continuity plan. Every day, events like the following happen with no warning: Hurricanes, tornadoes, and other natural disasters Active shooter Urban wildfire Power outages Cybercrime Disease outbreaks Workplace violence.

article thumbnail

Ep 179 – Creating a Leadership Empathy Mindset

Workology

Studies on organizational change show that leaders across the board agree: if you want to lead a successful transformation, communicating empathetically is critical. We touched on empathy in a recent. Workology is the art and science of work, HR and recruitment. Join the resource revolution. Studies on organizational change show that leaders across the board agree: if you want to lead a successful transformation, communicating empathetically is critical.

Study 103
article thumbnail

should I tell my replacement about a cranky team member, coworkers devise bizarre solutions to simple problems, and more

Ask a Manager

It’s five answers to five questions. Here we go…. 1. Should resigning managers share info about team members with their replacements? I’m preparing to leave my job (by choice), and am training my newly-hired replacement at the moment. This position supervises several folks, and one of them in particular is … quirky. He is compassionate, customer-focused, and dedicated to our clients, but when dealing with other coworkers, he can be cranky (the word “curmudgeon” comes to m

article thumbnail

Automate Your Onboarding Process In 7 Steps

Efficient employee onboarding is more than a warm welcome—it's a catalyst for business growth. Automated onboarding transforms new hires into productive team members faster, fostering long-term satisfaction and talent retention. For HR, automation means replacing inefficient manual processes with streamlined, cost-effective operations. Our eBook reveals how automating employee onboarding delivers these benefits, reducing HR challenges and elevating new employee readiness.

article thumbnail

What is an extranet? And does your organization need one?

ThoughtFarmer

When most of us think of an intranet we usually imagine a digital platform where employees access important documents, people, and knowledge. But every organization also connects with external bodies and groups. These might be completely separate organizations, like customers or vendors, or they may be related groups like a board of directors or a committee.

article thumbnail

Identifying Flaws In Your Performance Review Process

Engagedly

It’s not easy to identify flaws in the performance review process. This is because we must take a close and harsh look at our own processes. And the act of being self-critical is not something that comes to […].

ATS 93
article thumbnail

Importance of Human Resource Planning in Organizational Success

HR C-Suite

HR planning forms an integral part of any organization and it ensures that an organization succeeds in achieving all its targets. The following post explores the significance of HR planning in organizational success. Introduction Just as planning is important in our daily lives’, planning forms an integral part of an organization. An organization’s success lies […].

article thumbnail

5 Unique Ways to Nurture Your Scientific Curiosity

Take It Personel-ly

Science is all around us. Part of what makes this subject so enticing for folks are the many theories and facts surrounding such a topic. From the oxygen we breathe to the food on our dinner plates, science explains it all. Although the science is a major component of our daily lives, after we graduate […].

article thumbnail

Modernizing Hiring: The Rise of Contingent Recruitment in 2024

The job market is changing fast, and to stay ahead, your hiring strategy needs to be flexible. With recent economic shifts, more companies are turning to contingent workers for their adaptability and cost savings. In fact, 32% of businesses are already prioritizing contingent over traditional full-time positions. Curious to learn more? In our new guide, you'll discover: The major benefits of incorporating contingent workers into your team.

article thumbnail

Feel the benefit: why it’s time to embrace the rewards and benefits technology sector

HR Zone

Change. Feel the benefit of employee benefits technology.

article thumbnail

I’m embarrassed by the problems my new staff member is uncovering — and keep getting defensive

Ask a Manager

A reader writes: I’m the problem and I don’t know how to stop. I’m the executive director of a small (8 staff) but old nonprofit (40+ years). I’ve been the ED for eight years and most of the staff have been with me for five or more years. A year ago, we hired a new person (“Jane”) to fill a newly created position and it’s been a challenge. Unfortunately, the challenge is with me and the other staff!

article thumbnail

How to manage a team when you’re a remote manager

cipHR

Talking, timetabling and trust are key to being a successful manager based outside the office. Traditional office-based roles are changing as working from home becomes an increasingly popular option. According to job site Monster , 40% of Britons work from home at least once a week – with 1 in 10 working from home full time. Working from home can be a positive influence on people, with most workers surveyed by Monster saying it leads to higher productivity, less time (and money) spent on commuti

How To 84
article thumbnail

HRWins INSIGHTS: Workplace Intelligence Report: We All Agree Diversity & Inclusion Are Important. We’re Just Not Sure What We’re Doing About It. 7 in Series

WorkTech

The post HRWins INSIGHTS: Workplace Intelligence Report: We All Agree Diversity & Inclusion Are Important. We’re Just Not Sure What We’re Doing About It. 7 in Series appeared first on HRWins by LAROCQUE, LLC.

Report 82
article thumbnail

The Essential Performance Review Checklist

Performance reviews are a proactive way to engage with your employees, provide clear communication about expectations, and acknowledge them for their hard work. But getting the right framework and creating consistency across your organization can be tricky. We put together this checklist to help you evaluate your current performance review process and equip managers with the right tools to perform individual assessments.

article thumbnail

Should Age Discrimination Matter to You?

HR Examiner

“We are a culture that idolizes youth. We want to live forever. But we are terrified of getting old. Age discrimination can happen to you. It probably will.” – Heather Bussing. Age is the one protected class that everyone will be in eventually, if you’re lucky. Age discrimination can happen to you. It probably will. We are a culture that idolizes youth.

article thumbnail

Forced to Smile at Work? Fake Smiling at Work May Lead to Heavier Drinking, Study Finds

HR Digest

A group of researchers at Penn State University at Buffalo conducted a study on the drinking habits of people in the service industry and found that workers who are forced to smile at work, drink more after hours. If you are working in the service industry then you must be aware of how much weight the phrases, "the customer is always right" and "service with a smile" carry.

Study 81
article thumbnail

Ep 5 – Competitive Hiring Market Leads to $20 Minimum Wage

Workology

Welcome to the new Workology Go Podcast. In just under five minutes, we get you the HR and workplace news you need before you start your day. Get ready, get set and go with the Workology Go Podcast. Workology is the art and science of work, HR and recruitment. Join the resource revolution.

Hiring 80
article thumbnail

When Your Technicians Encounter Awkward—or Dangerous— Situations

Evil HR Lady

Field service technicians are in and out of customers’ homes and workplaces all day long, and while some of those could be featured on “House Beautiful,” others are more likely to end up on “Hoarders.” What kind of advice should you give to your technicians to prepare them for what they might encounter? Dealing With Inappropriate Customer Behavior. Lauren Hough described her career as a “ cable guy ” (her description), in a Huffington Post article.

Company 78
article thumbnail

An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

As HR and Benefits leaders are in the midst of evaluating cancer care solutions and designing their requirements for vendors, it’s key to know what questions to ask to ensure the development of a truly comprehensive strategy: from prevention to diagnosis to treatment to survivorship. Getting to the right answers starts with asking the right questions: How can better access improve engagement?

article thumbnail

The power of customer reviews [Infographic]

Qualtrics HR

If the digital age was the rocket fuel for the Experience Economy, then social media is it’s booster engine. A whole new generation has now entered the market having grown up sharing each and every experience in the moment, whether it’s the meal they just ate, a vacation they have taken, or the latest product to arrive at their doorstep. The ability for consumers to share their experiences with millions of people in the moment opened up a whole new challenge for brands as experiences were amplif

article thumbnail

Rethinking Employee Engagement: It's All About Connection

Forbes Coaches Council

Engagement isn’t an action plan or a question on a survey. It is something we embrace each day in our interactions with others.

article thumbnail

3 Benefits Startups To Watch in 2019

PlanSource

Human resources is quickly changing in the age of digital transformation. What used to be a paper-heavy industry is quickly transforming into a tech-savvy field. And, concepts like inclusion and diversity, the gig economy, outsourced services and more are driving the influx of HR startups as solutions emerge to help automate and improve existing processes and problems.

article thumbnail

11 Ways To Transform Your Customer Service Into A Five-Star Experience

Forbes Coaches Council

With customers as the lifeblood of any business, how can business owners ensure they're providing a five-star customer service experience? The experts at Forbes Couches Council shed light on the next steps business owners can take.

ATS 75
article thumbnail

AI & DEI: With Great Opportunities Comes Great HR Responsibility

Speaker: Jen Kirkwood - Partner, Responsible HR & AI at IBM and World Economic Forum Executive Fellow

The promise of AI for today’s organizations is real, yet in a frenzied state of experimentation, many stumble to get to a full-scale enterprise. As companies race to discover what generative AI can do, HR must lead conversations about how to balance cutting-edge innovations with integrity, trust, and diversity. Globally, organizations are at a critical intersection of Diversity, Equity, Inclusion, and AI acceleration.

article thumbnail

My Qualtrics Experience – Leland Lloyd – Customer Success Consultant – Provo, UT

Qualtrics HR

At Qualtrics we believe in experiences. We want to be sure we provide our employees the best employee experience possible. One way we do this is to offer to pay for an annual ‘Qualtrics Experience’. The employee can decide when/where/how to have this experience and then let us know what they learned. This story is part of the ‘Qualtrics Experience’ blog series showcasing our employees and their ultimate experience.

article thumbnail

5 Things to Consider When Choosing a Job Title

Criteria Corp

Choosing the right job title is an incredibly important part of the recruiting and hiring process. After all, a job title is so much more than a name. For starters, a job title is the first thing an applicant sees when he or she is searching for jobs. The job title you select could ultimately determine whether that perfect candidate clicks on your job posting, or scrolls right on past it.

article thumbnail

ClaimVantage’s Stacy Varney Presents at CLHIA in Vancouver

ClaimVantage

“If your imagination can conjure it up, you can build it in the cloud…faster, easier and less expensive.” Vancouver, May 1st, 2019 – Stacy Varney, Global Head of Sales & Marketing at ClaimVantage, will present at the upcoming Canadian Life and Health Insurance Association conference ( CLHIA ) which will take place May 7th – 9th in Vancouver, Canada.

ATS 75