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Should I Get My Master’s Degree in HR?

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For most of you, I’ll go ahead and said it: You should not get a master’s degree in HR. Really. While that doesn’t apply to everyone, it does apply to a large number of the people that email, comment, and interact with me online.

7 Strategies for Hiring and Managing Creative Employees

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Today we’re going to explore the intersection of creativity, innovation, and intrapreneurship (entrepreneurial activities occurring within an organization) and how these activities bring value to the business world. I hope you enjoy! Innovation is a curious thing.

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3 Examples of Evidence-Based HR in Action

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Last week I had the pleasure of presenting a workshop based on metrics, evidence-based HR, and change management.

Experiences, Not Stuff: From Parenting to Business

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Last weekend my wife forwarded me an article that hit her right between the eyes. And to be honest, it did for me as well. It was a parenting piece that focused on one of the rampant problems we deal with in our house: toys.

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Turbocharge Your Talent with Real-time Feedback & Drive Tangible Results

Download the eBook “Real-time Feedback, Tangible Results” to learn 8 awesome tips designed to help you tap into the power of “anytime/anywhere feedback” and the benefits it can bring to your organization.

7 Lessons on Creating a Powerful Employee Experience

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I just finished reading a brand new book called The Employee Experience. It’s a great look at the relatively new concept of creating an experience for employees, not just trying to engage them or do some other one-off program that doesn’t deliver long-term results.

How Much Is Employee Turnover Costing You?

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The New Recruiting Metric: First Year Retention

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As HR is increasing its presence as a strategic part of the business, key performance indicators, or KPIs, are becoming a key part of the language for discussing how it is actually performing.

Why Candidate Experience is Least Important for Many

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One of the most common terms around recruiting these days is candidate experience. If you’re late to the game, it’s basically a look at how candidates are treated as they enter your recruiting funnel all the way to getting an offer, if they move that far.

Are You Closing Candidates and Getting Them Onboarded Efficiently?

Once you choose a candidate to hire, the real work begins of trying to get them to accept your offer. And even if they do, you still need to get them onboarded efficiently. Are you doing a good job managing these steps? Take a 30-second assessment for a free evaluation of your job offer and onboarding processes.

How Talent Technology Enables Employee Engagement [Podcast]

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Listen on Stitcher Listen on Blogtalkradio Talent management technology has come a long way in recent years. I can still remember seeing a demo for a technology solution back in 2014 and the salesperson was so proud of the fact that I could copy and paste data into the system. By the way: It wasn’t searchable. You couldn’t run reports. You couldn’t export anything. There was no way to actually USE the data in there, but I could put it in if I wanted.

The Secret to Alienating Your Employees Over Time

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I recently learned a great strategy that I can’t wait to share with you. Employee: Hey Bob. I know you are busy. I just have a few quick questions. A few of us came up with this really great idea for the party. HR: No. Employee: Um, well, okay. So, Jim needs me to help him with this thing… HR: No. Employee: All right, then, just one more question… HR: No. Employee: Come on, you didn’t even give me a chance!

Performance Management, Culture, and Business Results [New Research]

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This summer at Lighthouse we’ve been working our way through a number of research studies, but to be honest one of the ones I’ve been incredibly pumped about is focused on performance management. It’s probably because I get a sense of the discontent around this practice regardless of where I go and who I speak with. It’s incredibly hated at so many companies by HR, management, and the employees. But there are also companies that are using it as a kind of secret weapon.

Reinventing Recruiting: An Interview with Terry Terhark of randrr [Podcast]

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Tried to find a new job lately? It’s easy to feel like a rat in a wheel, running faster and faster yet getting nowhere. Despite this being a candidate’s market, it’s easy to feel like you are never going to get ahead of the game. In today’s conversation ( click here to listen ), Ben Eubanks interviews Terry Terhark, founder and CEO of randrr.

Your Uber Drivers are Cheating Because They Don’t Want an Algorithm for a Manager

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If you missed the news this last week, a pair of researchers have published a report showing that Uber drivers are gaming the system in order to earn more money, reduce pickups, and fight back against what they see as a tyrannical algorithm.

The Path To Creating A High-Performing Resilient Organization

Leaders who practice 'active listening' across the organization will tap into a wealth of actionable insight that would otherwise be difficult to access. Enabling and encouraging people to communicate inclusively and transparently helps to cultivate a 'listening culture'.

HR Project Management: The Ultimate Guide

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HR Project Management Skills are Powerful Tools–Do You Have Them? When you look at a list of key HR competencies, one thing that often is lacking is a good set of project management skills.

Avoid the Hype: Unlimited Paid Time Off

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One of the benefits that has received growing attention in the last year is unlimited vacation time.

3 Examples for Measuring HR’s Business Impact [Podcast]

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Measurement. Analytics. Each of these words has the power to strike fear in the hearts of many HR pros, because let’s face it–most of us didn’t get into this profession because we’re awesome at math, right? :-) Seriously though, we can’t deny the power of data and evidence to prove the value HR can provide.

My Anniversary

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I attended the WorkHuman conference a few weeks ago in Arizona and connected with many friends and colleagues that I hadn’t seen in a while, and each of them asked how my work was going. This week marks my one year anniversary of running Lighthouse Research & Advisory , and it has been such a joy. Here is the link to my announcement last year , in case you’re a new reader. I’m able to do the work that I love, whether it be writing, speaking/teaching, or research.

The definitive guide to choosing the right applicant tracking system

Choosing an applicant tracking system should be exciting, not confusing. We've developed a quick guide to everything you should look for while going through your selection process, to free you from the stress often associated with choosing a new ATS.

How to Coach Employees and Managers on Career Options

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As I look back on the past five years and all of the people I’ve met, I have made some interesting conclusions about career choices. My background as an HR pro has helped to expose me to a wide variety of experiences, people, and career options.

HR: The CEO’s Most Trusted Advisor

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Among all of the opportunities that HR leaders have, I believe that one of the most valuable is puncturing the CEO bubble by acting in a strategic advisor capacity. As I wrote some time ago, 76% of CEOs value their relationship with HR.

Breaking the (HR) Rules: Making Friends at Work

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Last week I had the pleasure of speaking at the Alabama SHRM Conference. It was a great experience, and I love taking notes from other speakers throughout the day as well. My friend Dawn Burke from Daxko was speaking about stress on our employees and most notably on the HR staff.

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Top 5 Things Hiring Managers want from Entry Level HR Candidates

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Several years ago I did some really interesting research into what HR hiring managers wanted from candidates applying for entry level HR jobs.

Why Classic Organizational Design Fails to Support a Culture of Innovation

Corporate America’s iconic brands are struggling to retain market share and improve collaboration against a rising tide of more agile competitors. But companies will continue to lose these battles unless they upgrade their vastly outdated operating systems based on command-and-control structures. It’s time to build your team of teams.

Measuring the ROI of HR Programs is Critical: Here’s How Patagonia Does It

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When I am teaching a class to prepare students for the PHR/SPHR exams, one of the things I repeatedly highlight is the need to tie HR practices back to business objectives.

Learning Anarchy: The Risks and Rewards of Informal Learning (Webinar)

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According to Deloitte , more than 80% of learning is informal in nature, yet many companies are still unsure how to harness this critical mass of activities to improve performance, minimize risk and deliver organizational value. Consider this: if you have a toddler, that child can probably pick up your phone, unlock it and open their favorite app. But it’s likely that you haven’t formally created content or delivered a course to the child on how to accomplish this task.

University of Phoenix Research: Your Employees Aren’t Innovative Enough [Podcast]

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Note: If you’re looking for a good app to access We’re Only Human and other podcasts, I personally use Stitcher on my Android device. Did you know that your employees aren’t innovative or creative enough? That’s the latest from a research study performed by University of Phoenix on workplace innovation.

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Compensation Transparency: Advice for Getting the Balance Just Right

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When we think about tools like Expedia and Yelp, we realize the value of transparency in the marketplace. The underlying issue is information asymmetry – when one party has more information than the other, that party has additional leverage in a discussion or negotiation. Leveling the playing field between two parties in an exchange helps both to feel like they got a fair deal, which is essential in an employment situation. This specifically applies to compensation as well.

7 Steps to Attract and Engage More Candidates

Want to improve the candidate experience of your job application and drive more candidates to apply? This guide covers: presentation of your careers page and jobs, length and complexity of your online application, application technology, and candidate acknowledgement.

Oops! How Failing an Interview Question Taught Her About HR Strategy

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I had been on the job search for a little while, and I was very thrilled when I received a request to come in and interview for a manufacturing operation that produced rubber molds and other rubber pieces. This was going to be my first big HR role, and I was really nervous.

How to Rock Your Next HR Job Interview

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Recently a friend was applying for a job, and she came to me for help with preparing. She had worked with the firm for some time, and the opening was for a more senior position she was hoping to achieve. We took a little time to make sure the resume was presentable, and then we went to the fun part: a strategic plan.

Want a Sneak Peek at my Upcoming Ignite Talk?

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This week I’m at the HR Technology Conference. I wrote about everything I’m looking forward to and planning to talk about last week on the Lighthouse blog if you want to check it out.

SHRM-CP or PHR? Today’s HR Certification Decision

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I’m going to preface today’s discussion a bit. I have been a SHRM volunteer leader since 2009. I’ve been a long-time supporter of SHRM. I also have been a supporter of HRCI since 2009 when I became certified.

Getting the Org Chart to Deliver Your Strategy (Hint: No Restructuring Involved)

Driving your strategy isn't a matter of moving your org chart around (i.e. restructuring); it involves shifting the way your employees and leaders think and collaborate—so you can harness the power of a startling and dramatic new way of doing business.

Managing the Complexities of the Contingent Workforce

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One of the conversations I’m having more often is around this concept of the contingent workforce, but in a recent presentation I realized some people weren’t aware of the issues surrounding this group. In essence,this segment of the workforce in the United States is made up of temp workers, contractors, freelancers, part timers, and other non-full time labor. With me so far? Now, let’s look at how big of a deal this is: “Up to 30% of the Fortune 100 workforce is contingent.

How to Win Friends and Influence People: HR Edition

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Want to be a true HR leader within your business? Learn to influence others. When you think about it, there are few decisions that HR makes with ultimate authority. A significant portion of what we accomplish comes through the influence, coaching, and guidance of our peers, executives, and staff.

What Forecasting Teaches Us About HR

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You know I’m a big fan of Freakonomics. I talk about them fairly often. This is due in part to the nature of the content–it’s not explicitly about HR, recruiting, or business. It just ties in nicely with what we do, as you’ll see in this post.

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New Research on Generations in the Workplace

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After looking deeply at the research on generations in the workplace, I have come up with some findings that will help everyone to perform their jobs better. It seems like a new study comes out every day attempting to explain how to approach each generation of workers, what matters to them, etc.

Guide to Lean Hiring

It's undeniable: over the years, hiring processes have become more complex. In many ways, this shouldn't come as a surprise. After all, the work that most of us do has become more sophisticated But does complexity really lead to better, faster hires? Of course not. In fact, many smart organizations have started a trend, a return to simplicity, that allows them to compete for talent more efficiently. This trend is called lean hiring. Download the Guide to Lean Hiring and develop a systematic approach to recruiting that increases productivity while eliminating waste.