UpstartHR

2021: A Personal Update and a Look Ahead

UpstartHR

If you follow the blog closely you have noticed that I’ve gone a bit quiet in recent months other than episodes of the podcast coming out.

Measuring Productivity in the Modern Workplace: Prodoscore on We’re Only Human

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“We can’t forget about being human.” ” Tom Moran, Chief Strategy Officer, Prodoscore. . We’re Only Human — Episode 102. . When workers gathered to work on assembly lines, productivity was easy: you counted the widgets produced per hour. In the modern workplace, it’s a much harder proposition. How do you know when knowledge workers are really accomplishing what they need to be? .

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Do I need an HR degree to apply for an HR job? [Reader Question]

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I get a lot of questions from readers about HR careers, job searching, HR certification, and more. If you have a question you’d like to see answered here, please send it over ! See other questions I’ve answered here.

Mediocrity, Clarity, and Personal Brand with Carla Patton on We’re Only Human

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“We allow business leaders to dictate things based on who they like, who they golfed with the last weekend, and things like that when it should be: ‘Who is doing the work and who is a benefit to our work environment and our culture?'” ” Carla Patton, HR Executive. . We’re Only Human — Episode 101. . One of the challenges in the last year is that the pandemic showed the cracks in the relationships created by poor leadership.

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How HR Can Promote Mental Health at Work (Actionable Advice to Help Your People Thrive)

HR leaders are on the frontlines of a mental health crisis, but the topic can still be taboo—or at least something that’s only talked about reluctantly. What can HR do to help? Download our latest guide to learn the 4 ways you can support the mental health of your employees and identify warning signs of burnout.

How Do I Create an HR Department When My Company Doesn’t Have One [Reader Question]

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One of the most popular features here is a series answering reader questions. If you have a question you’d like to ask here or on the podcast, please send it to questions AT upstarthr.com or record a short voice note here anonymously: [link]. See other reader questions here.

What Software Skills do I Need to Work in HR? [Reader Question]

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Occasionally I get a question from a reader, such as below. If you have a question you’d like to ask here or on the podcast, please send it to questions AT upstarthr.com or record a short voice note here anonymously: [link]. See other reader questions here.

HRCI Changes Requirements for PHR, SPHR Recertification Starting 2021

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Every so often HRCI, the Human Resources Certification Institute, changes the requirements for its exams. For instance, in 2018 the exam body of knowledge changed the most it had since I got my PHR back in 2009.

4 Ways to Support Employees During a Crisis

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Over the last few weeks the environment has changed dramatically when it comes to work and life. As an HR leader, I can remember other times of crisis in the past, such as when our employees had their homes destroyed by tornadoes. We have to deal with the logistics of this from a work perspective, because HR is often the hub of policies around working remotely or being flexible for those that have personal needs that limit their availability for work during emergencies.

Handling the Clash of Parenting and Work in a Pandemic [Video]

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Last week I had a chance to bring together an amazing panel to talk about how to support parents in a challenging work environment. This conversation featured: Donielle Buie, HR leader in charge of employee wellbeing at the Broad Institute. Shana Sweeney, CHRO of SugarCRM. Jonathan Corke, marketing leader at Bright Horizons. In the video below, you can hear each of these leaders talking about how they are tackling the challenge of supporting parents, regardless of whether work is remote or not.

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The Role of Human Resources in Workplace Safety

While it may seem obvious to say that safety is important for any company to embrace, making it a priority as an HR representative will not only be beneficial to your employees but to your bottom line too. Download this whitepaper to learn more!

How to Run Virtual HR Events, Find Sponsors, and More: A Guide for Volunteer Leaders

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Note: today’s post is geared towards volunteer leaders at SHRM chapters, ATD groups, HR state councils, event planners, and other membership organizations and associations serving fthe HR/talent professional. If that’s not you, then feel free to: Share with your own local chapter and/or.

Supporting Our HR Friends #LookingforWork (#strongerHR: Volume One)

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As I posted a few weeks ago, we have been working on some resources to help those of you in the community that are looking for work right now.

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How Paypal Maps and Creates Employee Journeys on We’re Only Human

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“We map the employee journey and experiences that an employee has. We do things where we can really hear, learn, and better understand the employee sentiment, directly from employees. We have feedback mechanisms built in that allow us to continually evolve, and we really look at that feedback that we get on our experiences as a gift. We welcome it. We want to hear ‘what did we do’ and ‘how did it land’ and ‘how can we make it better?'”

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How to Drive Business Innovation from Within HR on We’re Only Human

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“Human resources is ripe for innovation right now. Innovation is definitely a place of great opportunity within human capital. We should be constantly looking out for how we can leverage what others have done in other areas and apply it to human resources functions.” ” Karin Wagner, Senior Director of Talent Transformation at UnitedHealth Group. We’re Only Human — Episode 98.

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Five Reasons Leaders Invest in Language Training

Communication is the lifeforce of any company. Without it, productivity, employee happiness, and ultimately your business suffers. Investing in language learning better positions global business leaders to see gains in organizational effectiveness as a result.

I’ve Done HR But I Don’t Have an HR Job Title [Reader Question]

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One of my favorite things to do is answer reader questions here on the blog. If you have a question you’d like answered (I answer as many as possible!) just shoot a note to ben@upstarthr.com. . Hi Ben, I’m a Business Administration major. I’m in my last year and I’ve chosen 5 Human Resource courses as my electives to assist me with gaining a basic knowledge of the career I want to pursue. I have some experience with the recruitment process.

Virtual Open Enrollment and Benefits Communication Strategies on We’re Only Human

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“We need help communicating the benefits we pour our hearts and souls into and making them successful for our employees.” ” Jesse Albro, Flimp Communications. We’re Only Human Episode 90. Heads up: open enrollment will happen this year. While this seems like the strangest year in, well, forever, it also has some predictable elements to it. That said, how do you plan for a virtual approach to open enrollment?

WOH 77: Implementing the Agile Talent Acquisition Methodology at BBVA

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Agile talent acquisition? What’s that? . Many of the talent leaders we encounter have heard of agile as it pertains to the software development industry, but what lessons does this methodology have for today’s talent leaders? . Agile, at its core, is about prioritizing (ruthlessly) on the things that need to get done. In agile talent acquisition, managers hold more power to set priorities.

The Best HR Leaders are Data Driven, People Oriented

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One of the phrases I’ve found myself repeating more and more often of late is this: data driven, people oriented. . When I’m speaking to audiences, I share the story about how I *accidentally* insulted my wife during childbirth to illustrate this concept. Yes, really. It makes a great point that we can’t just be data driven or we lose sight of the people behind every metric and number.

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2021 Recruitment Strategies: Work Smarter Not Harder

Hours spent sourcing. Constantly checking different recruiting channels. Sifting through a sea of resumes. There’s no denying that the current hiring landscape is fragmented, complex, and full of frustrations. As you plan for 2021, take a moment to reflect on your current strategies and evaluate how you can work smarter, not harder in the new year. Download our guide where we break down different stages of the recruitment journey—and share several potential paths to hiring success.

WOH 85: Stop Apologizing for Being in HR

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“We need to own what we do. We’ve been apologizing and apologetic for being in HR instead of owning what we do. Every other profession says, I’m a salesperson, I’m a finance person. I’m a marketer. We go, I’m sorry. I’m in HR.” ” Steve Browne.

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SHRM-SCP vs SPHR: Which Senior HR Certification Makes More Sense?

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Are you a senior HR pro thinking about getting a certification, and you’re selecting between the SHRM-SCP and the SPHR? Have you wondered if the SHRM senior professional certification or the HRCI senior professional in human resources certification is right for you? Or maybe you’re one of those thinking about getting both of these credentials? Then this post is for you!

Ashley Furniture Saved ~$5 Million with Employee Retention: Featuring Humantelligence on We’re Only Human

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“So you’re about to go into a meeting physically or remotely, you click on the team on the calendar invite and it’ll pull up the culture of that meeting. Imagine EQ everywhere, and you’re delivering emotional intelligence insights where every person can communicate, collaborate, and connect.” ” Juan Betancourt, Humantelligence. We’re Only Human — Episode 99 .

Why Learning is the Superpower We All Need: The Upskilling Imperative on We’re Only Human

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“And to me, just hands down learning is the future of work. Let’s just put a period on that. That’s how I feel about this. We’ve entered this era of where there’s continuous, rapid change. It just keeps coming for us. Every day we’re faced with a new change. And the only way that we can sort of ride those changes or rise to them is through continuous learning.” ” Shelley Osborne. We’re Only Human – Episode 95.

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The Pro’s Guide To Getting The Best ROI From Your New LMS

You need a Learning Management System when your courses and training programs need to be accessible online. Quickly build the perfect business case and easily determine which LMS will provide the best return on investment you need with this how-to eBook!

Bringing HR Together: Announcing HR Summer School #hrsummerschool

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In the middle of the strange state we are in right now, one thing is certain: HR conferences are out. Of the 10 speaking events at spring conferences, internal training events, and workshops I was scheduled to attend, four of them were canceled, four of them “postponed,” and the other two were moved to virtual. Our family is definitely feeling this challenging time along with the rest of you.

Free Access to HR Certification Courses and Other HR Tools

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[Update 3/23 at 9:29am CST] We have already given away our first $1,000 but are doubling down and offering a total of $2,000 in courses at this time. We are hoping to bring something positive out of such a negative and worrisome time for our workforce. Over the last week I have had over a dozen calls with HR practitioners to check in and connect as humanly as possible while we are all quarantined in our respective areas of the world.

How Do I Support a Remote Work Culture? A Q&A Episode on We’re Only Human

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“My company is going remote because of COVID. How do I transition our culture over?” ” . We’re Only Human — Episode 97. In today’s episode, Ben takes three audience questions: . How do we move to a remote work culture? What payroll technology works for a smaller organization? . How do I leave a toxic workplace? . We are trying out this Q&A series and would love to hear your feedback! Let us know if you enjoy it or if you want to ask your own question.

Are you #lookingforwork in HR? Let us help!

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Today I had a great call with Molly Shelton. She’s an HR pro that is passionately trying to help those that are looking for HR work, and we are going to put together a resource that you can leverage to help yourself stand out in the hiring process AND show off your passion for HR. Here’s what you need to do: If you are employed , you likely know someone who is out of work in the HR space. PLEASE share this post with them so they can participate if they want.

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Use Chaos to Build a Stronger Organization

Speaker: Stacey Harris, Chief Research Officer & Managing Partner at Sapient Insights Group

As we look to tomorrow, it is time to ask ourselves what lessons have we learned and how do we create flexible organizations that can survive what the future holds. Stacey Harris, Chief Research Officer for Sapient Insights Group, will share insights, data, and tools that are helping organizations adapt and even thrive in this difficult environment. She’ll discuss the emerging trends in the Learning technology market, and how these exciting new approaches to creating micro, adaptive, and personalized content is changing the face of workforce development while creating strong connections to business outcomes.

WOH 64: How to Engage Remote Teams and Virtual Workers

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Today, almost every company has workers that are either remote, telecommuting, or virtual. There is incredible value in this for businesses and for workers, but the challenge comes in engaging these people that you rarely (if ever) see face to face. . In today’s conversation, Ben interviews Beth Hearn, an HR leader with PeopleStrategy who has a variety of experience working at technology firms with remote staff.

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How Can We Fix the Exit Interview Process? [Reader Question]

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When I left my last job, I had an exit interview where my employer asked me all kinds of questions about my satisfaction and why I was leaving, but I didn’t answer honestly because I was already leaving. Do they actually use that information or was the exit interview a waste of time? The Value of Exit Interviews.

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So you want to speak at HR conferences? Advice for the journey

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One of the key parts of what I do in my job is speaking. Webinars. Conferences. Seminars. I’ll talk to pretty much anyone about anything related to HR. And I LOVE it. This is pretty funny for anyone that knows me well, because I’m fairly shy and introverted. If I show up to the pre-conference party myself, I’ll eat quickly and leave for the safety of my hotel room and a good book.

Your Brain on Change Management-Google’s Travis Hahler on We’re Only Human

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“One of the things that I find most fascinating about using neuroscience in the [change management] work that I do is that there’s a lot of really common misconceptions about neuroscience.” ” Travis Hahler, Google. We’re Only Human – Episode 94. What is neuroscience and why should we be thinking about it as HR and business leaders? Neuroscience is the study of how the brain works, how we make decisions, and what drives our behaviors. .

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Groundbreaking Research on Organizational Agility with Oracle on We’re Only Human

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“What we’re telling customers is that we can help make work more human. First is really putting empathy at the forefront of the employee experience. It’s up to HR to work with leadership and create this human experience.” ” Munjal Munshi, Oracle. . We’re Only Human – Episode 93. Organizational agility is a critical part of adapting to and overcoming change. What does this mean in the context of the work HR does? . Everything. .

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WOH 67: Filling Critical Skills Gaps for Today’s College Graduates

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Thousands of students are graduating every day with a lack of understanding of the basics of how to interact professionally at work. Everything from etiquette to basic resume preparation is missing from the educational curriculum, so how can we solve this problem? In this episode Ben speaks with John Nykolaiszyn, the Director of the Office of Business Career Management for Florida International University.

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Compassion and Connection: Keys to a Better 2020 on We’re Only Human

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“This year has really redefined what compassion means to me. The need to have compassion for others, whether it’s wearing a mask for those at high risk when I’m going into a store or what role I can personally play in social injustice, it really is all just coming back to compassion.” ” Lesley Lyons, PeopleStrategy. We’re Only Human – Episode 88.

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Identifying the Skills of Enteprise Organizations with Starmind on We’re Only Human

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“At the beginning of my career, HR was looked at as a necessary evil. Now it’s completely flipped to where HR is the driving force for how companies grow and expand.” ” Eric Storm, Starmind. We’re Only Human – Episode 92. Skills are the currency of business. Research shows that in the 1980s, 85%+ of organizational value was in tangible assets (property, facilities, equipment, etc.)

Free Webinar: How To Create A 100% Virtual Onboarding Experience

Speaker: David Secunda, CEO, WorkBright

Are you struggling with virtual onboarding? Whether you are making the switch to remote work or biding your time until you can get back to the office – you need a solution that works. Check out our webinar on November 12th at 1 PM E.T. for more information.