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Industry Insights: Call Center

Payactiv

Welcome to our resource page for Call Center Hiring! 43% of call centers reported 25% of their employees returned to the office since lockdowns ended. Pre-COVID the unemployment rate in the U.S. dropped to 3.4%, which made recruiting at competitive wages challenging for call centers.

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Top 5 Tips for Recruiting Veterans

Ongig

HP’s 2019 Sustainable Impact Report shows that they: Exceeded their 2016 diversity goal for hiring veterans and veteran spouses by 43%. Highlight veterans on your career page. The tool allows you to add videos (like the one above), images, or a dedicated recruiting veterans landing page to your career site. ” U.S.

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5 Ways to Make Your Company Withstand Recession with HR Tech

Semos Cloud

In the first year of cost reduction, only 43% of leaders achieve their cost-saving targets. The most abrasive measures that impact morale and general wellbeing of the workforce are layoffs, redeployment, cutting back on benefits and bonuses, and generally making people do more with less resources.

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2017 Annual Recruiting Survey

HR Daily Advisor

Online recruiting resources like Monster ® and CareerBuilder ® are considered to be the most successful sources of applicants according to 42% of the respondents, which was their number one answer. Other top responses included “Your company’s website” (73%), “Online recruiting resources” (72%), and “Word-of-mouth” (65.3%). .

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Who Owns Your Company Culture

HR Bartender

and responses were segmented by three groups: 1) human resources professionals, 2) people managers, and 3) non-management employees. Interestingly, groups were also on the same page regarding strategies to strengthening culture. If organizations aren’t on the same page about who owns culture, then how can they maintain it?

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Who Owns Your Company Culture

HR Bartender

and responses were segmented by three groups: 1) human resources professionals, 2) people managers, and 3) non-management employees. Interestingly, groups were also on the same page regarding strategies to strengthening culture. If organizations aren’t on the same page about who owns culture, then how can they maintain it?

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How to Recruit Top Talent without Treating It Like a Chore

HR Digest

Pew Research Center found that 43 percent of young workers have stayed with their employees for over three years, but on the other hand, 40 percent have spent less than 12 months with their employers. Simultaneously, they also featured a report that stated 36 percent of these leaders did not feel they had the resources to recruit top talent.