The Learning & Development Podcast: Lessons From The Line Into L&D with Paul Jocelyn

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The Learning & Development podcast is hosted by our Chief Learning Officer David James. Featuring L&D leaders from across the globe, each conversation focuses on hot topics in the profession. David James: Welcome to The Learning & Development Podcast.

Knowledge-at-work: When learning and knowledge collide

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Case-hardened books | Main | KM practices » October 29, 2006 When learning and knowledge collide Recently Ive been reading (and listening) to Stephen Downes , George Siemens , Jay Cross and Richard MacManus exploring learning networks and connective knowledge. So what are you trying to learn? And, how do you propose to learn it?

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Knowledge-at-work: Creative abrasion or appreciative inquiry?

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Building blocks of knowledge | Main | Questionnaires & knowledge mapping » July 16, 2006 Creative abrasion or appreciative inquiry? creative abrasion vs. appreciative inquiry or do they both lead to the same destination? Strong critique is not for the faint-hearted, knowledge is so closely linked to our identity, it hurts to be wrong! The result?

Knowledge-at-work: Beliefs around learning

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Perennial KM issues | Main | Social search - KM thinking » November 24, 2006 Beliefs around learning If you are involved with KM, you likely will have reflected on the connection(s) between learning and knowledge. learning is social—it benefits from conversations. learning is social, intellectual and emotional.

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Knowledge-at-work: Knowledge sharing - a re-think

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Social search - KM thinking | Main | Reflecting on corporate memory » December 10, 2006 Knowledge sharing - a re-think Knowledge sharing is the primary, most basic knowledge practice - without a sharing ethos, much of KM promise fails. The knowledge sharing advantage is to invent bestpractices for interpreting and annealing concept graphs.

Knowledge-at-work: Making connections!

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Reflecting on corporate memory | Main | Taxonomy & KM » December 21, 2006 Making connections! Louis Suarez has bestowed the dubious honor upon me by tagging me in his recent post. I notice others have beaten me to the post and thus contributed to the propagation of this meme - nothing more powerful than asking a blogger to reflect on themselves!

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Knowledge-at-work: Library2.0 and KM

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « About PKM? Main | KnowingKnowledge - wiki » October 07, 2006 Library2.0 and KM The library 2.0 (L2) covers a wide field, from tagging OPAC, IM at the reference desk, to forming virtual communities and encouraging participation in content development, policy formation and asset selection & management.

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Knowledge-at-work: Social search - KM thinking

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Beliefs around learning | Main | Knowledge sharing - a re-think » December 03, 2006 Social search - KM thinking Social search is touted as the next big thing for improving information retrieval, relevance and awareness. There is no clear answer as the field is emerging and changing at a rapid pace. New engines are riding the web2.0

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Knowledge-at-work: Knowledge & knowing

Knowledge-at-work

The rise of the individual - ability to voice and show, blogs and YouTube 2. Prominence of the conduit - new publishing media have opened things 6. Comments are moderated and will not appear until approved by the author. Post another comment The letters and numbers you entered did not match the image. As a final step before posting your comment, enter the letters and numbers you see in the image below.

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Knowledge-at-work: About PKM?

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Understanding knowledge | Main | Library2.0 and KM » October 06, 2006 About PKM? Thedeeper you delve into PKM the more you appreciate it is the socialskills that count. Relationships, connections, exchanges, forums,dialog are the road to impoved personal knowledge - this is clearly notsomething you can do by yourself!

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Knowledge-at-work: Reflecting on corporate memory

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Knowledge sharing - a re-think | Main | Making connections! » December 17, 2006 Reflecting on corporate memory Sharing via explicit, evolving documentation is receiving more attention as wikis and blogs move into the enterprise. Reflection: in the fast and furious pace of f2f thereis no time for deep reflection. The executive sponsor had moved on.

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Knowledge-at-work: KM practices

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « When learning and knowledge collide | Main | Knowledge managers » November 05, 2006 KM practices Which KM practices are the most important in your opinion? Fostering deep dialog, creating a meeting space to surface issues, heighten awareness, exchange ideas, increase understanding and deepen learning is a critical first step.

Knowledge-at-work: Case-hardened books

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Knowledge & knowing | Main | When learning and knowledge collide » October 26, 2006 Case-hardened books Certainly there is a change happening in the book world - from self-publishing [link] to wikipedia and blogs. When I consider the long editorial and publication cycles, Im thinking out-moded, plodding, slow and being left behind.

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Knowledge-at-work: Understanding knowledge

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Knowing Knowledge | Main | About PKM? » September 24, 2006 Understanding knowledge To my way of thinking there is a continuum between highly tacit stuff and clearly explicit knowledge. This tacit stuff is very hard toexplain, it comes from exposure, arises out of repeated learnings,consists of deeply held feelings and beliefs.

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Knowledge-at-work: Knowledge managers

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM practices | Main | Perennial KM issues » November 11, 2006 Knowledge managers The knowledge manager may well be an endangered species as the KM meme fades and firms rush to stay abreast of complexity, social networking and chaos theory. The future is already defined (somewhere) - all already exists, and it’s just up to us to discover it.

Knowledge-at-work: Knowing Knowledge

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Synergy - Cmaps and web2.0 | Main | Understanding knowledge » September 13, 2006 Knowing Knowledge Ive been given the opportunity to review George Siemens new book KnowingKnowledge this last month and have found new inspiration with every reading. I wonder though, if the fundamental nature of knowledge has changed at all?

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Knowledge-at-work: Questionnaires & knowledge mapping

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Creative abrasion or appreciative inquiry? Main | KM in wikipedia » July 23, 2006 Questionnaires & knowledge mapping Recent comments on the Act-km list are an interesting reflection on the value and utility of questionnaires in knowledge mapping. Some of the best work in this area is the naval bridge navigation work of Edwin Hutchins.

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Knowledge-at-work: Knowledge and knowing

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM in wikipedia | Main | KM principles » August 02, 2006 Knowledge and knowing Knowledge as possession and knowledge as being, is one of those fundamental polarities in KM, time to take another look. I am lacking the side of 'feeling' knowledge in most knowledge management approaches. The means to define and codify?

Knowledge-at-work: KM principles

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Knowledge and knowing | Main | Synergy - Cmaps and web2.0 » August 13, 2006 KM principles What would you select as the top knowledge management principles? Respect and appreciate the key role of trust & context: Shared context, connections and trust allow knowledge to flow. The principlesinclude: Choose engagement over a repository Respect.

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Knowledge-at-work: Synergy - Cmaps and web2.0

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM principles | Main | Knowing Knowledge » September 06, 2006 Synergy - Cmaps and web2.0 Look anywhere on the web and you will find references to blogs, wikis, mashups, VoIP?, Concept maps (Cmaps) are a key player in knowledge creation, learning, improving understanding, making links or connections and sharing insights.

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Knowledge-at-work: KM in wikipedia

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Questionnaires & knowledge mapping | Main | Knowledge and knowing » July 30, 2006 KM in wikipedia How would you write the definitive entry for knowledge management in Wikipedia? The current version still leaves much room for improvement. The initial section does not cover the KM domain adequately IMO. What are the related domains?

Knowledge-at-work: Building blocks of knowledge

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Boundary objects revisted | Main | Creative abrasion or appreciative inquiry? » July 04, 2006 Building blocks of knowledge When you put knowledge formation or creation under an ethnographic microscope what do you see? Distinctions are knowledge atoms, the way we separate an object from its background and from similar objects.

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Knowledge-at-work: The essence of KM?

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Capturing corporate memory | Main | KM on-line discourse » May 29, 2006 The essence of KM? A recent spurt of posts on the Act-km list, has respondents trying to define knowledge management in a single sentence that can be grasped by a 13 year old - quite a task. It isn't KM, but then nobody in the KM world even knows what knowledge is.

Knowledge-at-work: Boundary objects revisted

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « An ecology behind the firewall | Main | Building blocks of knowledge » June 25, 2006 Boundary objects revisted Reading the recent discussions around KM and ethnography hosted by Richard Cross at AOK, I was reminded of the very useful role boundary objects often play when you are looking to understand roles, activities, tacit knowledge and working methods.

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Knowledge-at-work: Collaborative tagging

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Conversation & knowledge | Main | Talking up KM » April 16, 2006 Collaborative tagging What is the role, place and benefits of emergent bottom-up classification? Del.icio.us , Flickr , Technorati and other applications are leading the way, showing how user-applied tags can be useful, social and self-maintaining.

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Knowledge-at-work: An ecology behind the firewall

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM on-line discourse | Main | Boundary objects revisted » June 11, 2006 An ecology behind the firewall How can business best use web2.0 Encouraging personal views, commentary, opinion, critique and news, helps to ensure diversity, brings in new voices and memes, creates the space for innovative ideas. A RSS enabled blog is the ideal tool for this.

Knowledge-at-work: KM, decisons and problem solving

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Knowledge as ecology | Main | Classification - does it work? » March 06, 2006 KM, decisons and problem solving What is the relationship and role between KM and problem solving or decision making? Always ponder the nature of this connection. Comments are moderated and will not appear until approved by the author.

Knowledge-at-work: KM on-line discourse

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « The essence of KM? Main | An ecology behind the firewall » June 04, 2006 KM on-line discourse Finding places and spaces where knowledge management is the focus of on-line conversation is becoming very difficult. Recent topics include the essence of KM,current trends in KM, Knowledge sharing literature and a lengthythread on moderation policy.

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Knowledge-at-work: Conversation & knowledge

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Wikis, wellness and knowledge | Main | Collaborative tagging » April 09, 2006 Conversation & knowledge In a world of information and knowledge, the key process for business is conversation. Conversations enable experience sharing via story, metaphor and analogy, - key steps for gaining understanding, learning, sense-making and becoming aware.

Knowledge-at-work: Wikis, wellness and knowledge

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM awareness | Main | Conversation & knowledge » April 06, 2006 Wikis, wellness and knowledge There is a growing interest in wikis from business and professional groups. The ability to build a source or core document, invite comments, accommodate multiple authors, anneal and refactor text, is a powerful form of knowledge related interaction.

Knowledge-at-work: KM awareness

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Classification - does it work? Main | Wikis, wellness and knowledge » March 26, 2006 KM awareness A review of personal strategies to stay abreast of KM developments. KM has lost a lot of its glitter and status, slipped from the headlines and hot article lists, but it remains a key business strategy. These have declined greatly over the years.

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Knowledge-at-work: Deconstructing KM

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Talking up KM | Main | Capturing corporate memory » April 29, 2006 Deconstructing KM Steve Barth will be taking KM to task next month in an interesting KnowledgeBoard presentation. Read More] Tracked on May 01, 2006 at 12:12 AM Comments How are we defining process? Posted by: Lauchlan Mackinnon | May 21, 2006 at 01:35 AM This is a very interesting topic!

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Knowledge-at-work: The S2 industry - circles with more than 360 degrees?

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Structured Settlements3.0 ? Main | KM wikipedia regression » February 04, 2006 The S2 industry - circles with more than 360 degrees? Structured settlements is an interesting vertical industry to explore the influence of legal changes, the role of the Internet and just how public policy issues come into play.

Knowledge-at-work: Talking up KM

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Collaborative tagging | Main | Deconstructing KM » April 23, 2006 Talking up KM Recently there have been blog posts looking at how we can best explain and present knowledge management. This is a difficult subject as the domain is fuzzy, there is no agreement on the nature of knowledge itself, and we continue to ponder the need to manage.

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Knowledge-at-work: Structured Settlements3.0 ?

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « 05 Retrospect | Main | The S2 industry - circles with more than 360 degrees? » January 21, 2006 Structured Settlements3.0 ? On the web there is much excitement around the 2.0 meme - a realization that the web has evolved, has re-invented itself and has reached a milestone. About Recent Posts Informal learning - the root of KM?

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