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A customer-service job helped this people pro develop critical HR skills

HR Brew

If you shopped at Comics To Astonish in Columbia, Maryland, between 1999 and 2002, you might’ve been rung up at the register by Michael Wiles. We chat 1:1 with HR pros about their career journeys. Want to be featured in an upcoming edition? Click here to share your story with us. What did you learn from your first job?

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How Wayfair Uses People Analytics to Improve DEI

Visier

Founded in 2002, the e-commerce giant has grown into a global organization with over 16,000 employees worldwide. This was crucial to understanding what the problems were, why they existed, and how to solve them.”. Wayfair has emerged as one of the largest online destinations for home with more than 31 million active customers.

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“5 Things You Need To Know To Create a Successful Service Business” With Stewart Vernon

Thrive Global

In 2002, he started ASP out of a desire to provide high-quality, honest pool services at an affordable price. In 2002, I founded America’s Swimming Pool Company to provide higher quality swimming pool service to my hometown community in Macon, Georgia. Vernon also has a passion for helping drive real-world innovation.

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How To Celebrate National High Five Day At Work

15Five

In 2002, college students at the University of Virginia created National High Five Day , an unofficial national holiday. On this day, strangers can approach each other for high fives without fear of confusion or reprisal.

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How to Reach Your Greatest Potential at Work

Reflektive

The last few months, I have been itching to discover a new way of approaching work – how to think and feel about work as an entity — similar to the moment at university when a professor alters the way you see the world. The post How to Reach Your Greatest Potential at Work appeared first on Reflektive. Dutton, J. E., & Quinn, R.E.,

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EEOC issues new discrimination guidance: 11 things you must know

HR Morning

The new guidance covers national origin discrimination, and it has replaced the EEOC’s 2002 compliance manual section on that topic. Of course, employers already know they can’t discriminate against individuals on the basis of their national origin.

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Turnover is Contagious. Here’s How to Spot It and Stop It

TLNT: The Business of HR

The deadly 2002-2003 SARS outbreak remained an epidemiological mystery for over a decade. The source of the disease — which killed 774 people worldwide — was unknown, and there was no vaccine.

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