help-center 
Empower Software
FEBRUARY 28, 2016
A new reporting requirement by the Centers for Medicare and Medicaid Services (CMS) mandates the electronic submission of staffing and census information in an effort to promote greater accountability for long-term care facilities (both skilled nursing facilities and nursing facilities).
HR Brew
APRIL 16, 2024
Morial Convention Center see it as a foundational business in the greater community. To understand how the Big Easy convention center thinks about AI technology, it’s incumbent to know how the organization views its employees. “We The convention center launched iCollab, a division of people services, in 2021. The pilot group.
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Bonfyre
APRIL 27, 2023
Overview Leaders face challenges engaging their teams in a remote setting, especially those in a call center environment. In this post, we’ll take a closer look at some of the challenges call center leaders face when engaging their remote teams and how Bonfyre has helped enable them to be successful.
Rallyware for Human Resources
DECEMBER 11, 2018
Today, call centers are far different from those that were around as recently as five to seven years ago. Still, the prevailing majority of call centers experience the urgent need to decrease turnover rates, transit to a broader mix of channels, and facilitate interactions with customers through self-service tools. Almost 15.6%
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Satisfaction won’t cut it. But where do you start? Create highly targeted segments to drive more contextual and personalized engagements.
HR Brew
MARCH 14, 2024
Oftentimes, when it comes to American exceptionalism, and us being the center of power, there is this unconscious harm.” This may go without saying, but Christina Guckert, head of DEIB at Reddit, said that listening to employees and looking at trends in data can help leaders offer better benefits for their workforces.
Professional Alternatives
FEBRUARY 23, 2024
Staffing solutions and employment agencies for job hunters Job hunting can be a daunting process, but with the help of staffing solutions and employment agencies, the process becomes much smoother. Distribution centers play a crucial role in ensuring that products reach Walmart stores in a timely manner.
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Their journey toward HR digital transformation, with the help of Leena AI, was one of many initiatives undertaken to keep employees at the center of everything the company does and has helped them deliver one of the best employee experiences in the world.
Speaker: Tim Schuurman, Alwin Put, and Miranda Oliver
Join Enboarder and world-leading innovation agency, DesignThinkers Academy, to learn the design thinking fundamentals that’ll help you re-envision your onboarding program for a new world of work. What you'll learn: The basic principles to help you take a step back and assess onboarding in its current state––where are things falling apart?
Speaker: Hope Gurion, Product Leader Coach, Fearless Product LLC
Join Hope Gurion, Product Leader Coach at Fearless Product, as she shares 3 techniques to accelerate your cross-functional collaboration with other customer-centered teams like sales, product marketing, and customer success. Bring your questions for an interactive session designed to help you get unstuck on your challenges in this area.
Speaker: Joseph Clay, Business Transformation Strategist at Oracle, and Jeffrey Haynes, Director with Baker Tilly Virchow Krause, LLP
During this webinar we’ll provide insight from leading institutions and discuss trends that are top of mind for higher education HR leaders to help you: Gain greater insight from institutional data to forecast, plan and make better decisions Harness emerging technology to reduce risk and improve campus governance Leverage student and employee centered (..)
Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership
Over the past three years, Reality-Based Leadership, in partnership with the Futures Company , conducted proprietary research in our client organizations such as Cisco, Medtronic, New York Presbyterian, The Nebraska Medical Center and Bayer. A leader’s role shouldn’t be — cannot be — to motivate employees. That is a choice employees make.
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Artificial intelligence (AI) and machine learning (ML) technologies are rapidly changing the way many recruit and hire talent. Read Dice's first-ever Recruitment Automation Report to discover how you can employ new, cutting-edge technologies to source and hire tech talent faster.
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