Management 101: The 3 Cardinal Rules of Reference Checks

TLNT: The Business of HR

I get calls on a regular basis to provide formal and informal references on people in my industry. First things first: Reference checks are not background checks. Reference checks are subjective. Reference checks are unreliable and invalid ways of measuring someone’s knowledge, skills and abilities. Reference checks are what you do when you want to know if someone is a jerk. The difference between a background check and a reference check is essential.

9 Public Speaking Tips for Your Next Business Presentation

HR Bartender

But I can’t tell you how many times I’ve heard someone refer to their material as boring. Business and Customers Career Development Consulting Leadership and Management Technology and Social Media Training and Development business communication training and developmentI feel very fortunate that I learned about public speaking early in life. One of my first jobs was being a tour guide at an aquatic marine life theme park who has an Orcinus orca as their mascot. (I’ll

Everything #HR Needs to Know About API

HR Bartender

Twitter is having API issues at the moment, We’ll let you know when they are fixed. — #TweetChat (@TweetChat) April 27, 2015. Chris] If you really want to get your geek on, you can reference Wikipedia to learn more about APIs. For example, one of our customers pulls training completion from our learning management system to prevent pilots from flying airplanes if they haven’t taken and passed all of the required training (in conjunction with other requirements).

The Golden Rule of Giving a Great Presentation

HR Bartender

For many of us when we’re asked to do a presentation, we have to wear three hats: Developer – We have to put together the outline, references, resources, etc. Business and Customers Leadership and Management Technology and Social Media Training and Development business communicationWe’re the developer of content. The good news is we’re also the subject matter expert. We know our stuff. So this step is about curating the right information. Designer – This one is a bit tougher.

Creating Strategy and Being Strategic Aren’t the Same Thing

HR Bartender

Thinking in time refers to the view of referencing the past to create the future. Business and Customers Consulting Leadership and Management Training and Development business strategic planning(Editor’s Note: Today’s post is an excerpt from my book, “ Essential Meeting Blueprints for Managers.” The book is available on Amazon in hard copy and Kindle , in the iTunes store, and directly from the publisher.”.

All About Employee Personality Tests – Ask #HR Bartender

HR Bartender

Lilly] These words are generally used interchangeably depending on the person referring to the ‘test’ or ‘assessment.’ Candidates should only receive their results after they’ve been hired, and only if the results are going to be debriefed with the employee by someone who has been trained in how to interpret the results. Other companies may deliver a group training session to help results interpreters understand how the reports are structured and provide FAQs or skill practices.

Will Technology Replace Recruiters – Ask #HR Bartender

HR Bartender

Recruiting Animal is the host of the Recruiting Animal show (broadcast live every Wednesday at 12n Eastern), and Stacy Donovan Zapar is the founder of Tenfold , a consultancy providing social training solutions and the most connected woman on LinkedIn. They have to be able to interview well and do a good job checking references. We talk about the importance of being technology savvy and the increasing use of technology in business.

Fake Job References—Has the World Really Come to This?!

HR Daily Advisor

The other day I heard about a company that provides fake references for job applicants, renters, and others. And from what I understand, the length it goes to in order to “lie” on behalf of its clients is unbelievable—even if the references it provides are believable. This company will provide you with a reference from a person who works for a company that is completely fabricated. is your one-stop solution for all your HR compliance and training needs.

Who Owns Your Social Brand – Ask #HR Bartender

HR Bartender

A while ago, I was doing some training at a company where they had hired someone with 750,000 Twitter followers. Editor’s Note: Please remember to refer to a social platform’s Terms of Service (TOS) for details.). Back in 1997, Tom Peters wrote an article for Fast Company magazine titled “ The Brand Called You ”. It’s a good read and was the first time I recall hearing about personal branding.

I didn’t check references on a new hire and he’s struggling — should I check them now?

Ask a Manager

Both my teammate and I stressed during the interview process that training would take a lot of time and effort. There isn’t efficient on-the-job training provided by our current employer, so I’ve had to come up with training plans, provide resources and 1:1 training as well as handle my duties for clients in our book of business. I inquired with my teammate about whether they checked his references. references

Don't Be Afraid to Say, 'You're Fired'

Cornerstone On Demand

2) The employee is a poor performer: Everyone needs training time. 3) The employee lacks the skill set you need: If someone lacks the skills to do the job and the skills are not something that you can provide through training — or you've given ample training and the employee simply can't grasp the topic — it's time to let her go. Offer help in the job hunt, give a great reference and a fair severance package.

Why Communal Learning (And Cake Pops) Are the Future of L&D

Cornerstone On Demand

Just as the tradition of annual performance reviews is on the wane, the concept of one-and-done training sessions is becoming increasingly outdated. The pace of technology continues to accelerate each year, and HR professionals can no longer expect to train people once a year (or even once a quarter) to keep up to speed—instead, employees need opportunities to constantly learn and improve their knowledge.

HRO Today Looks at Evolution of Reference Checking


Today’s online reference checking tools are adding more value to the hiring process than ever before according to an article in HRO Today. According to the article, online reference checking is reaching a new level of maturity. “Online reference checking solutions have been lauded for doing just that—no more phone tag or unanswered emails for hiring managers. ” Information from the reference check report can also make a difference post-hire.

How Smart Talent Management Can Shift the Employee Productivity Curve

Cornerstone On Demand

Take strategic steps to make smarter hires by encouraging existing employees to refer strong potential workers and equipping recruiters with better tools like configurable career sites and smart tracking systems to make the best hires. Regular training opportunities, for example, can result in higher sales and gross profits for employees. Successful organizations also understand that retainment relies on more than training and development—you also need to nurture top talent.

Why lack of employee engagement in 2015 is the top issue?

Effortless HR

In 2014, only 26% of business leaders thought it was important to retain employees; now in 2015, 50% of businesses believe that it is vital to find a way to keep your best talents. Incentives are important – whether we’re referring to financial or non-financial incentives, these matter a lot; a valuable worker must be compensated accordingly. The post Why lack of employee engagement in 2015 is the top issue?

Blueprints for Nine Essential Business Meetings

The People Equation

Written by Sharlyn Lauby, HR professional and founder of the award-winning HR Bartender blog, Essential Meeting Blueprints is an indispensable reference guide for anyone who wants to run a better meeting. In addition to extensive experience in human resources, Lauby also has a background in leading training classes. – Training meetings. Book Review Training Delivery Meetings Personal Effectiveness Professionalism

employer asked for references after I’d already been hired, good bosses from TV and movies, and more

Ask a Manager

My new employer just asked for my references — after we’d set a start date and I quit my old job. My start date at the new company is soon, and they have confirmed plane tickets and hotel reservations for me to fly up to their office for training (they’re opening a new office in my city, but until then I’ll be telecommuting). It’s five answers to five questions. Here we go….

A Successful Support Model – Part 2: Meat and Potatoes


Here are a few examples to get you started: FAQs, training materials, and quick reference guides that can be easily accessed at any time. Written by: Julia Hatton. Establishing a support model for your new Human Capital Management (HCM) system that ensures quick assistance to your end users and minimal disruption is a key part of an implementation project’s overall success.

How to Deliver Stand-Out Employee Training and Development


Are you one of the many companies ready to make employee training a top priority? spending on corporate training grew by 15 percent last year (the highest growth rate in seven years). As the demand for employee training grows, so do the delivery options for employers. But how do you know which training format is best for your company and employees? First, know that there are two basic goals of employee training: 1.

Fact or hype: Do predictive workforce analytics actually work?


A full accounting needs to extend beyond hiring and training to include separation, productivity, and lost knowledge. Visier applies what could be referred to as Continuous Machine Learning. More sophisticated methods may train algorithms with various machine learning techniques; however, people leave companies for a variety of often surprising reasons and those reasons change over time. This one is for you, Bill Kutik.

the person who referred me for a job was arrested, overly long bathroom breaks, and more

Ask a Manager

The person who referred me for a job was arrested and fired. The person who referred me was terminated from the company after they found out she had been arrested. I have no idea whether you’re tainted in their minds because of who referred you or not, but there’s no reason that you can’t try applying again and see what happens. It would be far better to back out now than to let them train you, work a few months, and then quit.

my reference is an ex, warning an acquaintance not to take a job at my awful company, and more

Ask a Manager

When a reference is also an ex. My former manager in the last full-time job I held, which directly relates to the position, is adamant I should cite him as a reference. Or would citing him as a reference be unprofessional? *I* But his objectivity is now compromised because of the personal relationship you had (just like how if you worked for your mom, most people wouldn’t consider her a fully objective, unbiased reference either). It’s four answers to four questions.

ACA Legislative Update Fall 2015

Health efx

States that Expanded Medicaid as of November 3, 2015. On November 2, 2015, President Obama signed H.R. 1314, the “Bipartisan Budget Act of 2015,” which among other things, repealed the Fair Labor Standards Act’s auto-enrollment requirement. States that Expanded Medicaid as of November 3, 2015. Forms must be submitted no later than Monday, November 16, 2015. If you created a Pay.Gov account for the 2014 benefit year, you can use it for the 2015 benefit year.

can I go on my boyfriend’s business trip, I referred someone who alienated his team, and more

Ask a Manager

Would his boss care if I stayed in the hotel room while my boyfriend was out training? The person I referred for a job has alienated his whole team. I recently referred an associate to join my team at work. I didn’t know the associate really well; he happened to take a training class I attended and was very engaging, and I felt an immediate fit/gut feel that we needed him on our team. It’s five answers to five questions. Here we go….

In Healthcare, a Happy Staff Makes for Healthy Patients

Cornerstone On Demand

Communicate your organization's mission clearly and consistently so employees have a strong reference from which to set personal goals. Set your employees up for achieving these goals by providing the necessary resources, whether it's a mentorship program or training sessions for specific skills. Healthcare professionals know a slew of factors go into keeping patients healthy, safe and satisfied with the care they’re receiving.

Strategic HRM (HR Carnival)


Here’s what I requested from the community in terms of content: For this Carnival, I’m looking for posts around the theme of “How to be a strategic HR player in 2015″ In recent weeks I have spent a lot of time researching and writing about HR strategy, strategic planning, etc. David Richter from OctopusHR offers a great case study into how the HR team aligned training goals with the organizational strategy (with some excellent results).

Performance and Rewards: Differentiate Only When It’s Worth It


Finally, efforts to improve performance ratings through scale improvements, rater training, calibration processes, 360 degree feedback, and forced distributions have not met with much success. References supporting these ideas are available at this link. Should you encourage managers to differentiate performance and rewards among workers? The typical assumption is that more differentiation is better. Merit-based rewards are seen as a hallmark of a “high performance culture.”.

How to Deliver Stand-Out Employee Training and Development


Are you one of the many companies ready to make employee training a top priority? spending on corporate training grew by 15 percent last year (the highest growth rate in seven years). As the demand for employee training grows, so do the delivery options for employers. But how do you know which training format is best for your company and employees? First, know that there are two basic goals of employee training: 1. Training and Performance

What You Should Know About Leadership Development Training

Workplace Psychology

I’ve spent more than a decade working in three related and intersecting fields: Training, Learning & Development, and Leadership Development. leadership development, training & development, etc.). I’m involved in developing and implementing key initiatives, training, and programs to create and sustain a high-performing organization. Finally, I’m often tasked with developing, designing, and delivering leadership development training.

3 Ways to Engage the Next Generation of RNs

Cornerstone On Demand

With a talent shortage and an increasingly young workforce, it's critical for hospitals to provide access to education and training for nurses. Provide 24/7 Access to Training. Access to reference materials and live sessions provides nurses with the knowledge they need to provide the best care for their patients. Katrina Greer applied to college planning to become an orthodontist.

Leadership Reading List-Why Every Book is Different


This also applies to courses and other training events as well as this leadership reading list, in case you’re wondering. These are just a few that I have read that I commonly share and refer others to. and I still refer others to it who are looking for something that is conversational and interesting with an underlying message. Do you make leadership training books a priority in your own development? . What’s on your leadership reading list?

Checking References Earlier Leads to Better Interviews


Conducted as part of the annual CandE Awards which recognize companies who deliver a stellar candidate experience, The 2015 North American Candidate Experience Research Report, includes survey data from more than 130,000 candidates who applied to over 200 participating companies. Feedback from references can foster better conversations. This is how more strategic reference checking can be of value and online solutions can make it easier than ever.

I’m getting mixed messages from my boss, training resistant senior colleagues, and more

Ask a Manager

I’m in a management training program where I work in one department, but receive leadership training from another. There’s a week-long conference coming up (arranged through the training department) that I’ve been registered for since before my overseas assignment. He said it wasn’t a problem and that he knew these types of events and conferences were part of the deal when he chose to include his department in the leadership-training program.

Why Seasonal Workers Should Be Your New Best Friend


Happy employees mean better service , which results in satisfied clients who will refer others to your business. Ensuring that seasonal workers receive the same type of mentoring and training will allow companies to maintain their standard of quality while driving the bottom line. Seasonal employees need training on workplace policies, particularly since some workers will wind up becoming full-time employees,” noted attorney Diane Saunders, in a recent SHRM article.

Does Managing the HR Function in California Require an SPHR?

Something Different

Failure to pay this penalty (referred to as a meal period premium) on the paycheck that the violation occurred can – as in the case of failing to pay wages at the time of discharge – result in additional penalties. With that said, revisiting our original question: As an HR pro can o ne learn enough to protect one’s business through good old-fashioned independent learning, or is the SPHR or some other professional training required?

The Importance of Peer References When It Comes to Patient Safety


Why Peer References Matter. These qualifications include relevant education, training, licensure, and certification to practice in a healthcare field. Along with being a vital element of the credentialing process, obtaining peer references is the most labor-intensive and time-consuming step. Consider the typical peer reference scenario: a busy physician with an office practice also sees patients in one or more hospitals and does procedures in an ambulatory surgery center.

I’ve Had Six Great Bosses in Four Years – Here’s What I’ve Learned From Each One (Part 1)

Something Different

And so whenever I had a day where I was feeling really overwhelmed, I looked to her example as a reference for how I should carry myself under pressure. Reporting to an HR Manager, I had day-to-day responsibilities around employee and labor union relations, recruiting, training, and safety. <> …So I’m relatively early in my HR career.


Transgender Issues Within the Workplace

ATD Human Capital

Some have referred to Caitlyn as being courageous and brave; others have been angered by the public attention she has received. The Occupational Safety and Health Administration (OSHA) recently published a guide to restroom access for transgender workers, for instance, and GLAAD has compiled a reference list of transgender-specific terminology. Additionally, when developing training programs, keep these questions in mind: What does teamwork really mean?

Target, Train, and Triumph—More Tips for Employee Mental Health

HR Daily Advisor

Managing Mental Health in the Workplace, the online reference that explains HR rights and obligations when facing ANY mental illness situation. Training programs that bring managers and supervisors up to speed with crucial employee mental health conditions and their compliance challenges.

3 Hiring Concerns and How to Embrace Them

Spark Hire

In the final interview stages, make sure that you are qualifying your candidates as follows: Request references – both personal and professional and do your due diligence by checking each of these references. Profile each candidate using personality assessments which will tell you the type of training and environment that the candidate works best in. Best Hiring Practices attracting top talent communicating with candidates requesting references top hiring concerns