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Digital HR

AIHR

The massive surge in hybrid and remote work since 2020 and the continuous digitalization of work, in general, have made the digital employee experience more and more important. Workflow automation: Common questions are answered in FAQs and in an HR knowledge base that people can easily access.

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What is Customer Training? Benefits, Strategies & Modern Technologies

PSB

A 2020 Salesforce survey found that customers engaged in training showed a 20% higher satisfaction rate. Features such as multimedia content, videos, and knowledge bases support self-paced learning suited to varied needs. Thorough onboarding and ongoing education instill confidence, reducing confusion and issues.

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Top 12 Learning Management System (LMS) Examples [2025]

PSB

With an estimated annual market growth of 23% from 2020 to 2025 and over 73.8 Seamless Integrations Third-Party Tools: Integrate with existing platforms like CRM systems , communication apps, or knowledge bases. Actionable Insights: Use data to refine and optimize training programs.

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20 Best Learning Management Systems of 2020

Vantage Circle

The knowledge base gives access to quick answers for platform-related issues. Cons: The absence of knowledge base makes it difficult for the first time users. No knowledge base. eFront is most suitable for large enterprises and the base plan starts from 1000 users. Cons: Delayed response time.

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Pinsight 2020: A Year in Review

Pinsight

2020 was a challenging but rewarding team for Pinsight. In 2020, Pinsight doubled its number of clients and partners, expanding industry coverage and global representation, working in five new countries, and adding three new languages. 2020 was eventful for Pinsight and we expect that momentum to continue into the year ahead.

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11 trends that will shape HR in 2021

HRExecutive

The changes and challenges 2020 brought are setting up next year to be another of transformation, according to Brian Kropp, chief of HR research at Gartner. As the labor market improves and recruiting ramps back up, the two-class system within companies, between knowledge workers and everyone else, will only intensify.

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Sights and Sounds: Carnival of HR – April 2021

Robin Schooling

John Baldino – “Knowing Me, Knowing You” – exploring the need for timely and deliberate competency mapping (skills, aptitudes, knowledge base and abilities) in organizations. Amanda Nunez at Pando Logic – Big Data Metrics that Matter for HR Recruitment – as we know…what matters gets measured!